Reviews for Buffalo Wild Wings in Cincinnati, OH
Dear manager, you need to hire more cooks and wait staff. It took 40 minutes for walk in take out order. I observed 7 groups of... people for the dining room leave because seating took too long. The take out honey barbecue wings were excellent and the Buffalochicken salad was fair. The staff did the best they could with people working at the time. Read more
Service was terrible. They forced my party to mobile order which was a mess. Ended up having to ask for my drink (which mobile... ordering should've eliminated) because it never came out. Food was ok. Server didn't care about our table at all. Won't bereturning to a Buffalo Wild Wings for a while and definitely won't return to this location again. Read more
The server was super nice. However, she wasn't in any hurry. It took 20 mins to get water. Another 30 for food. Medium wings... were just spicy enough and tasted excellent. Read more
Food was good. Vastly understaffed. The bartender was acting as a waiter running around like a mad man. He personally did great.... The waitresses are usually inattentive and on their phones and food usually takes a while to arrive after ordering. Food wasdecent, all other aspects need some work Read more
I came in to place a pick up order. There was no greeter present nor any other staff. I waited about 5 -7 minutes as I looked... over the menu. At one point a person came from the back and noticed me, asked if I was placing a pickup order, then told me togo to the bar because they don't have any staff upfront. Ok, trying to be understanding I head to the bar. There are two peoplesitting there reviewing the menu. I see the bar attendant go from the bar to the pickup /prep window area and grab waters. Shewas leaving the bar as I approached. I'm waiting for her to acknowledge me or return to take my order but she can't becauseshe's on the phone. She initially had her back to me but once she turned around and saw me, she just decided to finish herphone conversation. It didn't seem like it was a serious call but even if so, a simple, "Give me a sec" hand gesture would havewent a long way. However, she just continued her call as she stayed in the area no longer getting water or anything. So afterI've been completely ignored and disregarded I decide to go ahead and leave. As I'm leaving, I pass the first staff person andsay, "I guess no one wants me to eat here today" and laugh a little bit. She says, "Ok" and continues to wherever she was offto. Thanks for ZERO service. I will not return. Based on the other reviews I probably saved myself from a different poorreview. Read more
An absolutely awful experience. I came in today at 2:50, and ordered simple nachos, which didn't come out until 3:50, and were... burnt. The oil used in the fryer was clearly burned, and rancid. The server was nice, but the service and product wereabsolutely horrible. I ended up going to Wings and Rings after, and they managed to get my order out in less than 15 minutes. Read more
Hadn?t been to, or ordered from this place in years due to general incompetency. Rest assured I decided to get back on the horse... and without fail, my 10 boneless Parmesan garlic turned out to be 6 honey BBQ. Close! Laugh out loud funny operation. Read more
Was seated by a gentleman I assumed was manager. A few minutes later the server came and said we were in a closed section and... has to move. My mother has trouble getting around. I informed her we were seated by the gentleman which your seated anyway. Soshe should of known that. It seemed she had a little bit of attitude from then on. Had to ask for refills etc...yet she onlybrang one. Three of us. They weren't busy at all. No excuse for bad service! Read more