Reviews for Dunkin' in Clearwater, FL
The staff took a very long time to get the order filled, were swearing as they talked to one another and they did not properly... complete my order. Seemed very unorganized and not professional. I've been going to this location for a long time and it isusually a good experience, but today was an exception. We all have bad days. Read more
Yikes. Things were good at this location for a while but recently and especially this am 9/22, things got bad. I waited in the... drive thru for 10+ minutes, finally get up to pay and I?m handed my donuts but no coffee, they forgot it and had to ask me againwhat I wanted, watched the guy make it right then, spill a bunch of it while shaking it with the lid half on, and then when Itook a sip it wasn?t even my coffee order. I go back inside and the people waiting in line are frustrated, ?that?s what you said10 minutes ago.? Also, they forgot to give someone their card back in the drive thru and the guy had to run out into the parkinglot to give it back. It?s such a mess in there. It would also help to actually put the order sticker on the cup so then you?dnot get the coffee wrong Read more
This Dunkin Donuts has some of the worst drive-through service I've ever seen. I don't roast places usually in reviews but this... is beyond stupid. At 2 in the afternoon, I pulled into the drive through and was told to wait. Waited several minutes before Idecided to just go inside. Pull forward to find that there's only one car in front of me. So I wait for them to go, and then goinside to find four employees, all with drive-through headsets on. Come on, guys! 4 employees and one car? You can do better.It's not impossible to handle a second car. You can do better. Read more
Worst du kin ever. Slow staff and never make anything right. Ordered sausage egg and cheese, receipt said sausage but the food I... received was becon.... coffee tastes like they reuse the same coffee grains multiple times to save money as it's always watereddown and when ask for specific directions they can't make it right ever. You can tell them 3 milks they will put 6. Read more
THE EMPLOYEES STEAL FROM CUSTOMERS An employee stole our cc and tried to buy metropcs minutes. 6 charges each at $40. My... husband went back as soon as he realized he didn't have his card ( about 30 min) The girl that took his order gave it back tohim and said "I didn't do anything, here it is". My husband called the store looking for the manager and had to leave a messagewith the shift leader. She told the employee that we were calling the cops. That employee called my husband's cell phone andtried to explain it all away. I made a police report and called corporate. The owner was to call me back in 2 days. Never did &lied to corp. that they did. I asked again for the owner to call me, they still haven't. It's been 10 days since this happenedand nothing from Dunkin. NOTHING. The store is always disgusting and they obviously let their employees steal from customers. Read more
I wasn't able to make it up to dunkin to pickup my order that I made through the app. I went in the next day and manager Nancy... made my order for me. She is so nice and has great customer service skills. Thanks Mrs Nancy. ???? Read more
EVERY Time the doughnut is placed UPSIDE Down in the bag ???? Frosting side down ???? Only at this location. Why ?? Isn?t... putting a frosted doughnut ???? into a bag fairly simple? EVERY TIME ???? Read more
This place needs help! I order a drink and toasted bagel. Was given the wrong drink and the bagel was completely forgotten, I... had to ask for it. Once received, I would hardly say it had been toasted, it was slightly warm. Not sure what was going on thisparticular day, as there were 6-8 people behind counter, working, having a meeting?not sure, honestly. But the place was a mess.Receipts all over, tables needed to be wiped down, etc. And there were no customers. They need to focus on management, trainingand cleaning!! Read more