Reviews for IHOP in Cleburne, TX
Delicious food. Number one for Blueberry pancakes ???? ????. Our waitress was SLAMMED!! I think she was flying solo, maybe one... other waitress and it was crazy busy. With all that she did her job with a smile and Great customer service. Read more
One star is too many. Worst ihop I have ever been too. Never bring food out to curbside pickup so don?t waste your time ordering... it that way. Always have to go inside after waiting 20 plus minutes. No one ever answers the phone. The staff are alwaysclueless. Apparently can NEVER see your order. So your order isn?t started till you show them your email proof of placing it andThen they start it. So wait another 30 minutes cause they either don?t have a chef or they only have one working. Place isliterally NEVER busy. So no idea what the staff are doing. Besides walking around with our shoes on. Place is always filthy sotheir not cleaning. So no idea. Would not recommend this place to anyone. Drive 30 minutes away and go to Burleson ihop. Thisplace should be shut down. Just read the other negative comments. Also good luck getting a refund Waited an additional 20minutes to be told to come back tomorrow for a refund. Read more
The staff was great!! Everyone who helped were friendly. The service was slow though. It wasnt really an issue for me as I... didn't have anything to do later but chores. I'm pretty sure they're short handed but that's no excuse for the cleanliness. Itwasn't dirty dirty but there was food under my table, which I dont even think the table was clean. The food was great. Probablythe best tasting location I've been to. Read more
Waited a very long time to be greeted. We were finally escorted to a table by a guy wearing a dirty waste management shirt. Very... few servers, tons of empty tables. Slow service, incomplete orders. Food was ok. Read more
This was the sorriest service I have had anywhere. I ordered curbside pick up and arrived at the time emailed to me. I parked... and called the stores. I sat on hold for 10 min until I went in. I told the server I was there to pick up my order. I was toldthat my order wasn't ready. I waited another 20 min for my order. When I get home my order wasn't even close to what I ordered.The eggs were cold, my wife's omelet was not what she ordered, no pancakes were in the bag and who added chocolate chips to afruit bowl. The kicker is the ticket on the bag had my order exactly right but apparently nobody knows how to read. What reallyhas made me mad is that I have been on hold to talk to the manager for 30 minutes and nobody has picked up. The only personhappy with this meal are my dogs! Read more
It is ok; basic breakfast food but ordinary. I can make a better meal at home. Becky was an excellent server. I gave her a... decent tip. She makes the restaurant special. Read more
My husband, young daughter, and myself stopped in for breakfast this morning. We were seated by a kind hostess and given our... menus. We decided to leave after about 15 minutes of no one waiting on us at all...no drinks...nothing. No one even talked to usand about 3 or 4 servers walked past us numerous times. I am sure everyone was doing their best, but great improvements need tobe made here. Read more
Wife wanted some pancakes and ordered our food off the app. Time said fifteen minutes. I arrived exactly at that time. Food... wasn't ready. More people walked in after I did, and everyone just waited. Employee's kept walking by and not sitting anyone.More customers left then being seated. It took another 20 minutes for me to finally get food. IHOP gradually gets worsethroughout the years. Read more