Reviews for Lakeside Inn & Restaurant - Bar in Cloyne, ON

Last night two friends and I needed a place to stay the night and we came in asking if there was a room availability to which... the lady confirmed there was. We asked if we could see the room prior to staying to which she responded "I'm not going to playthis game, you either stay or you don't". We did not feel welcomed and felt completely disrespected by her. This was extremelyrude and lowest level of customer service. Reading the other reviews of other customers I'm not sure how the owner hasn'tidentified this staff member is a big issue to his customer satisfaction and is impacting his business negatively. CustomerService drives business and If nothing is done this employee will unfortunately drive this hotel out of business. Read more

The manager Roxanne was an amazing person, so welcoming! She goes above and beyond her duties! The first night we were there a... gentleman was trying to get gas but all the stations were closed! Roxane went and gave him all the gas she had for herlawnmower! The next night another couple had come to make a call, his mother?s car battery had died up the road! So what do youknow Roxanne runs in finds her booster cables drives down the road to boost the mothers car! We were truly amazed!The staffRachel and Tyler were also amazing! Very welcoming and personable! Real people! This would be the first place we have everstayed that felt like home! Very clean, comfortable and quiet ! We would highly recommend this place! Great place to stay! Wewill definitely be going back! Read more

This a thanks letter for two awesome ladies, Roxanne and Rachel work in here. My mom's car stuck in a place 15 km away from this... place last night. Her car was out of gas and the car key had no battery. Me and my wife drove 3 hours from toronto and tried tosave her. But when we arrived, we found out the car was out of battery. It was late night. And the place had pool signal. I wasdevastated until I found out this place. All stuffs in this place were trying to look for the Booster cables for me. And twobeautiful ladies found a pair of those and drive 15 km to help us boost the car. I can't express how much grateful I am to thepeople and Roxanne and Rachel who saved us. Thank you! It was in mid night, I didn't see any view of the lake nearby. I seemany views of beautiful heart. Highly recommend this place. Read more

We stayed during the Canada day long weekend. Check in was super easy. Sufficient parking spaces. The rooms are newly renovated... and clean. Best of the best, Roxanne offered us to charge our electric car. Although It?s 12A but it definitely helps. Read more

Upon arrival, did not feel very welcomed at all. Whether the lady was having a bad day?? We stood in the hall for about 5... minutes when we decided to ring the bell. We showed up after 5pm. She was abrupt when questioning when I made the reservation.After getting settled in a bit after 6pm, we then decide to check out the restaurant, and even that experience was as we walkedin "we are closed bud" and that was it. Sunday at 9am, restaurant still said closed. So for anyone who may rely on food from therestaurant, maybe stop in another town first. I will say the rooms were clean in a sense, the view I had from my room was aparked car beside my window. Upon leaving we said good morning, and she pleasantly said it back. But would we come back again,would have to pass. Read more

All the staff were wonderful and welcoming! Clean rooms and delicious food. They were very accommodating when we had to... reschedule our trip from the Victoria Day weekend to the Canada day weekend due to an emergency. Will definitely stay here againand love that it?s pet friendly and they always said hello to our pup when they saw her:) Read more

really nice staff. we didn't stay here as it was booked. but we had to use the washroom late at night and the manager let us in... kindly and she was very hospitable. will stay for our next visit. thanks Read more

The manager, Roxanne, is a kind & wonderful human being. My girlfriends & myself, were on a road trip, & were looking for an... open gas station after 11 pm, as we didn't have enough gas to get to the nearest open gas station. The gas station across fromthe Lakeside was closed, & we didn't know what we were going to do. We stopped to ask her where the closest open gas bar waslocated, & when she realized we didn't have enough gas to get to the closest open gas station, she offered us a jerry can filledwith gas that she happened to have on site. We paid her for the gas, she barely charged us what it was worth. She saved us. Weplan to come back in the future & stay at her Inn & have a meal in her restaurant. She's truly a kind & friendly person, & wewill never forget her hospitality. Thanks Roxanne! We hope to see you again. Read more