Reviews for Burger King in Colma, CA
Knowing it's a drive thru they should have a few items cooking in anticipation of orders instead of creating a line of cars... reaching to the street due to their slow speed in fulling orders. Manager needs to keep his dirty hands away from food afterhandling dirty money and credit cards this very unsanitary. This also the slowest Burger King in the Bay Area and after all this do not even melt the cheese on the burger. In-n-Out has better taste, deal and experience. Read more
They need to hire more ppl. Service was dreadful. It took about 15 min to take my order. If you wanted service , you have to go... through drive thru. Even so, it's a long wait. Read more
Every time I go here the staff is super nice to me. This is the only BK my Grandma and late Grandpa like... So it's a bit... sentimental to me. All the food is neatly made. Service is always friendly to me. Read more
what a bad service, I waited 26 minutes for my order, is this fast food? I placed my order on the app so as not to wait long,... but everything went wrong, I saw 7 people working in this restaurant, this is useless, there is poor organization. Read more
UPDATE: I sent a duplicate of this comment to BK through the app and heard back from them very quickly, apologizing and... advising that they were refunding my order. ___________________________________________ This store should be closed. Placed anorder through the app and arrived in store to a small crowd of people waiting for food they ordered 30 to 60 mins earlier. Oneperson working to serve drive thru orders and one person at the counter taking orders but nobody giving food to people whoalready ordered and were waiting patiently. One man had been waiting for an hour; several more had been waiting 30+ mins. Ifelt bad for the workers but if the store can't fulfill orders paid for they should lock up and go home. Having already orderedand paid thru the app I had no option but to wait. Lack of patience and a loud voice led me to start directing people coming innot to order unless they have an hour to wait. Counter orders started coming out shortly after that, so I got my food in about20 mins vs. the hour others were waiting. In the meantime, people were complaining about flat soda, no ice, and dirty tablesand counters. BK or the franchisee should be ashamed by this store. Do it right or close it down. Big fail BK. Read more
Using coupons will safe you big in a long ran. 2 for $4 is a very attractive purchase. The service is fast. At one point, here... were 8 customers who, it seems, are satisfied with their breakfast just like me. Read more
Understaffed 3 people in line ahead of me with no one at the register. The cashier was also completing orders so while he... completed orders we had to wait. Food was good, got to try their impossible burger. Read more
There are only a few Burger Kings left on the Peninsula. This one was remodeled and isn't that bad in terms of service. The... staff is nice and they seem to get your order ready rather quickly. I find that ordering on the app makes things go muchfaster. I only recently took advantage of pre ordering and picking up via drive thru, which goes super smoothly. Read more