Reviews for Subway in Colorado Springs, CO
Don't buy ice cream here. They serve very small portions that look nothing like the picture displayed. Save your time and money... and go elsewhere. Read more
First time customers, really nice environment, great customer service, Hope took our order and made our sandwiches and our... milkshakes, I think she did a very good job, great customers again really looking forward to coming to this establishment andhopefully working with Hope. Great job keep it up Read more
My daughter says all Subways are 5 stars.
I wanted to wait until we had a few visits to make the determination of doing this review. I can't find any ownership... information to contact directly and when the employees answer the phone they are not very pleasant and I doubt any messages getback to the owner. The last four trips to this subway location has established a consistent pattern of some employees actinglike you are an inconvenience and not a customer. Changes are very obvious to the store, the menu, the employees. These sameemployees we encountered were not smiling, not very personable, and you kind of got the eye roll every time you asked a questionor made a "special" request" for example: Could you keep the bacon in just a little bit longer so it is crspy. Can I have alittle more parmesean, two cups of ice cream one was clearly significantly less than the other - so asked to make them even ofone another. The overall feeling both my husband and I have gotten the last few visits we felt like the employees were there todo the minimum and just collect a paycheck and not really giving any real engagement, smiles or feeling that we were a valuedcustomer. Other than recently, prior we always had great service, lots of engagement and smiles and felt like our business tothem was important. I understand that things are more challenging with businesses with employees these days so I am hoping bydoing a review we can bring some of these issues to the owner. Read more
I?ve always had great service here since it changed hands. Staff are friendly and professional even when dealing with a line of... customers on their own. For the app reviewer, you may want to google contact corporate or look for contact info on the app. Ido agree with you though, the app need work. But that?s why I don?t use it. For the review on lack of communication. Yourcomplaint is not with the store but with an old employee. You have no idea what happened, but wonder?did you follow up with thestore or owners? This is why reviews are not trustworthy. They are a way to rate a location, service and food. Not complainabout an interview or app issue. Read more
One star review NOT FAIR to attach to this location. I wish I could contact Subway directly, however the receipt gave no... information how I can do that. I have 3 reasons for wishing to leave this less than flattering review. Probably a Subway corpproblem rather than the store itself, but this is my only option. Ordered through the Subway app, as they tend to want you todo. Bad idea..... their app is not a good experience as far as I am concerned. 1). Sandwich was made fine, except theemployee IGNORED things like "MORE" or "LESS". This is why I LOVE Subway ... I can tell them things like "more pickles" or "notso many jalapenos" when I'm standing in front of them. I put it in my online order, but the "sandwich artiste" ignored any'more or less' of ingredients during construction. 2). Just wanted to go have a lunch in the park with my wife. Thoughtordering Subway for a quick pickup was a good idea. NO WAY to order ice tea on the app!!!! We both wanted ice tea.... and nothave to wait in line to get it after ordering online for everything else, which should be faster during a 1 hour lunch break. 3) I wanted to contact Subway Corp. directly about items 1) and 2) above, but nothing on the receipt gave me any instructions onhow I can do that. Read more
Great staff. Subways food is Subway knowing that it?s about the staff. I ran into an amazing worker that was busting his butt to... serve everybody tonight. He had multiple online orders plus walk ins he dealt with the stress well and maintained a positiveattitude. Read more
Greatly enjoy Jack, who is back from a well earned vacation