Reviews for Subway in Monument, CO
5 stars for Katy. She is amazing and knows how to take care of customers. She deserves a bonus and a raise!
3 people, including myself, left, as there was no one available behind the counter to take orders. Waited for several minutes.... Poor customer service. This was Sunday at around 415 pm. Read more
I stood staring at 2 employees for a several minutes while they chatted to each other with mask down over open food. They never... acknowledged I was even there with my 2 kids so I walked away. If you want even a little customer service courtesy and careabout general health restrictions then I suggest passing by this Subway. UPDATE March 2022: I recently gave this Subway anotherchance and it looks like the employees I mentioned before are no longer there. The girl we had helping us was awesome and reallyfast but actually seemed to like what she was doing. She was friendly and took care of all the customers very professionally.Just wish I remembered her name. Read more
This was a terrible experience. The bread was stale and hard, the spinach was slimey. They barely put veggies and spinach on the... sandwich. I had to buy lettuce and veggies in Walmart to even make it edible. Don't use this Subway they don't know to make asub. Read more
I received superior service today 9/15/20. 11 AM. I do not know the young man's name he was not wearing a name badge. The... customer service was second to none. It was such a refreshing change to get good customer service from a fast food restaurant. The sandwich was excellent and I was given extra napkins without even asking. I ordered a meatball sub and they tend to be kindof messy sometimes. Thank you. I will be back. Read more
The service received from the young lady behind the counter brought the rating UP to 3 star or else it would be a 1.5-2.0. She... was courteous & friendly and quickly prepared my order. I was in around 2:00pm on a Monday & it was very slow, maybe 4-5 otherpeople during my 39 minute visit. Almost every table was dirty and had not been cleaned as well as the floor. 4 of the 8selections did not work at the soda fountain. Root beer doesn't have a tag but also did not work. Read more
Not enough employees. One worker only large line. Worker kept assuming I wanted extra of every thing. And got annoyed when I... wanted to know if it cost extra. Sandwich was decent for subway. Read more
They rang me out before I even had a chance to finish my sandwich. Then they had a problem with what I ordered and tried to... charge me more even though it was the flattest sandwich I've ever seen in my life and wasn't even worth the $9 I spent. Read more