Reviews for Western Omelette (Original Est. 1992) in Colorado Springs, CO

Came in for an amazing breakfast. This spot is great. Walking in there is so much history all over the walls. The place is... always busy meaning the food here is of course great. The staff are all very welcoming. The morning we had breakfast, theservers were dressed in 1920s style clothing. Ordered the pineapple mimosas and bloody mary. Perfect! I ordered the breakfastchimichanga with both red and green sauce. It's huge. Another thing I would recommend if you enjoy spicy foods is a bowl of thegreen Chilli, ask for a sample 1st. It's ???? Read more

This company?s response said, ?Heat lamps are used in restaurants worldwide.? I know, that?s why I was asking if YOU used them... at YOUR restaurant. As you can see by their response. They are professionals. Also, yes, all restaurants get healthinspections. Wow! I know because I am a restaurant General Manager. You will be UNHAPPY here. Save your money. The food wassignificantly cold. Also, I didn?t criticize the service or the quality or the style of food , or the management? all I saidwas? Heat lamps? Do you heat the food? Chicken fried steak and gravy should be hot. Hash browns have the word ?brown? in thename. They were not browned, at all, just looked raw (thawed) and were room temperature. We were afraid to eat because ofpotential of illness. Health department should be notified. Both visits all food was cold, once when not busy, once in peakof service brunch. Gross. Don?t waste your hard earned money. I did. Read more

10/10 DO NOT RECOMMEND! Between the staff and the food, this has to be the worst restaurant I've been to. My steak was bland and... dry, my boiled egg on my salad tasted like corn and you could tell that the Mashed Potatoes were not real Potatoes but wereinstant potatoes. Read more

I have always loved the Western omelet, so this review is written with sadness. There was a 20 minute wait to be seated, there... is no waiting area in or near this place. There were plenty of open tables. There were only two of us, so not a large party.After waiting in our car we go back inside, there is no host to be found. After a few minutes we flag down a passing waitress.She was able to get the host who had told us to wait. He seemed very upset about having a waitress come and grab him and thentold us to just find a booth. Waitress was eventually available to actually come over and maybe take our drink order. The 1stthing that she tells us is that there is an hour and a 1/2 wait between ordering food and it coming out. This place normally hasa 20-25 min turn-around on food. You can clearly see they are understaffed. We asked why would they not tell us that beforewaiting 20 minutes just to be seated. The waitress advised it was advised that she had told the host. On my way out I asked thehost why they did not say that there is almost a 2 hour wait until there's possibly food. To find out that the host is the ownerand that he calls the waitress's liars was really disheartening. The food and service have always been good. Not sure if theowner is just mismanaging the place but I wont be patron to someone who treats their staff and customers with disregard. Read more

What a GREAT eatery! Busy as all get out on a Sunday but seated us in 30 minutes. (Party of 2) Service was fast and friendly.... Our server, Tianna, was very attentive. The food was fantastic! Mini bowl of Biscuits with chorizo (has a kick) scrambled eggsand cheese SMOTHERED in country gravy. Partner had a "build your own wrap" the size of his head. Both of us left with lunch forthe next day there was so much left! 10/10! We will be back! Read more

Usually one of my favorite restaurants till recently ...(We travel a good 45min just to come here) Ordered the slop...... Undercooked my burger.. So I sent it back.. Then still rare... Sent it back again... (Mind you 2 times) I asked...well for theinconvenience could you maybe add some more cheese and then waitress said that the kitchen staff said they added some more toyour burger ???? Asked for a little scoop of hot chili and I should've took a picture of the humiliating amount the kitchengave...the young waitress was amazing tho...she felt bad at how they were acting as if it came out of their pockets. She stillhooked us up being not her fault. Not sure who the cooks are... But definitely have never had this experience here before. Sobe mindful on what and how you order! ???? Read more

Well worth the visit! The staff were very friendly and attentive. The very handsome serving held me over for lunch as well as... breakfast. Ha I asked for a box as soon as the meal arrived. The place was very busy and almost full when I arrived, but thehostess asked me to find my preferred seat and was asked for a drink order almost right away as I was given a menu. I didn'thave to wait long to place my food order. I highly recommend the place :) Read more

Maybe it was the holiday weekend but this place was PACKED! Waited 30 minutes to get a table, only to find out there is an hour... wait for food once we ordered. A little heads up would have been nice. The food was good and tasty... hopefully it's not thehunger speaking. Although the portions are good. Read more