Reviews for Starbucks in Columbus, OH
Very rude service waited 45 minutes for water and coffee was not good and wasn?t hot. Peach tea is inconsistent. Ordered a... frappe and got a hot latte Read more
Not a good location. So so soooo slowwwww. Staff is nice, but not especially nice, as at almost every other sbux location. Also,... they made my drink a little off, and the Ethos water they gave me was yellow. Unfortunately, I had pulled away before realizinghow gross it looked and due to the aforementioned speed of service issue, I decided not to return. I really hope they can gettheir act together, because they used to be better here. Read more
Staff is usually happy to help and happy to give me pup cups when I do ask. :) I appreciate the excitement they share with me... when the dogs are in the car/drive thru. My custom drink order never fails. They mail it. Read more
This has got to be the worst Starbucks I have ever been to. I go to this location about 3 days a week and it has been a... disappointment every single time. I have sat in the drive through line for more than an hour before, but today I sat in linefor 50 minutes with only 8 cars in front of me. Today was the last straw for me and I won?t be back. They open the back doorconstantly while people are waiting in line and there is always trash on the floor at least waist high. If I do go back to thislocation it will be to take pictures to send to the health department. I have worked in service industry for 10 years and theway this Starbucks operates directly correlates to poor managment. While waiting in line I saw at least 10 cars get in line andpull away because they were tired of waiting. I wonder how much business this place will lose until they try to fix it. Read more
Today I was disappointed coming to this location getting my coffee latte. Customer service wasn?t bad, unfortunately I saw with... my own inside bakery a lot of insects. This is unacceptable environment for Starbucks standards. The management has to dosomething about this. I have attached an image below. What even amazing was how they are comfortable taking order while insectsflying inside the bakery, SAD! I feel sorry for those who order their orders with drive thru.Thank you! Read more
I enjoy going to Starbucks to get my usual order. This location is conveniently located near my home. However, the service here... is very slow, especially for the drive-thru. I hope the speed of service will be improved in the future, but I wanted to mentionthat the customer service is usually very friendly here. I greatly appreciate friendly & professional customer service as itmakes you feel valued as a customer. I want to give a special shout out to RAHMA! Although the lines were long during closing,she had great customer service. Keep being great! It truly makes a difference. Read more
Nice establishment but don't try to drop in on your lunch break! I know the employees are doing their best but there are just... so many trying to get through. I ordered on the mobile app and still sat in the drive thru for 25 min! Read more
Walked in to grab coffee. Was the only patron inside. Barista who complains about my drink. No big deal everyone has a different... preference. I watched as my latte was made and she let it sit on the counter for 3 minutes. As I?m looking at my finished latteshe sneezes over my coffee and proceeds to put the lid on. Places it away from the waiting table until a different barista handsme my drink after a few more minutes. No urgency and no care. Read more