Reviews for Starbucks in Converse, TX
This location always provides excellent customer service whenever I grab a cup of coffee on the way to work.
This starbucks smacks. Drinks are always on point. Staff is always friendly
This is my Starbucks!! I come almost daily however I had a horrible customer service experience with a manager named Raquel.... Starbucks doesn?t give receipts unless you request them. I?ve never had an issue . I she sure ordered 3 drinks last week howeverI requested Oat milk but all where made with cow milk. Called and was told they wrote the name down. I was told I could comeback so anytime. I came the next week and Raquel refused to remake the drinks . She argued Starbucks policy to only remake onedrink. She stated she was going to write my name down so I never can get a remake without a receipt. She behaved as if she wasgiving me a favor. Oh course when I left my app worked and showed the past orders. She was rude and condescending. I recordedthe encounter with my watch. I have never had bad service but she was horrible Read more
Recently adopted a puppy in July and I thought going to Starbucks to get him a pup cup to break the ice and make him feel a... little bit more at ease due to the cone on his head and being in a new environment. As you can see he loved it, now that thecone is off his head and he is a lot bigger I will definitely be going back to Starbucks for another pup cup! ???? ????? Read more
This location is one of the worst I?ve ever been to. And trust me I love Starbucks!!!! And been to many other@ not just in the... U.S. It seems that they are always mad, no one ever say good morning or good afternoon or welcome or hi. NOTHING!!!!! One timeI came in for my mobile order and waited for my order to done. Well I stood there for almost 15min when it was slow they werejust talking among themselves. And they saw me standing there. Until I said something. I?ve worked in customer service foryears. All it takes is the 10 foot rule. Look me, say hello to me and thank me. So damn simple or look up and say we will beright with you. It?s an acknowledgment!! Other Starbucks have it packed down!!! Read more
Staff is super friendly. Great service! Rob is absolutely amazing. Today I took my son in to get some treats and rob just made... our day! We love our Starbucks! Thank you again Rob!!!!! It?s the little things. Read more
always good mood! polite staff! tasty coffee! I come here often. have a nice day, everyone!)
I admittedly held up the line a bit this morning. They are an amazing team and I enjoyed my experience 5his morning.