Reviews for Taco Bell in Dearborn Heights, MI
I've been going to this TB by my house for the last few years. I'm really sorry for not posting a review sooner. Through my... experience going to this location, it's always been great! Tonight, the customer service was just amazing! I ordered online. Igot my favorite Cravings Box but I guess this time I made the mistake of ordering a MT Dew Baja Freeze. Which I never get. WhenI arrived to pick up my order I noticed the gentleman bringing my food then my drink. I stopped for a moment thinking it was amistake. It was a mistake. But it wasn't them. It was me! I looked at my phone really quick and realized, I ordered the wrongdrink. I wanted just a regular LG Baja Blast. Not a freeze. I felt pretty silly for how simple of a mistake it was. I told themI made a mistake and that I should've paid attention closer to what I was ordering online. They didn't even flinch, they got memy LG Baja Blast that I originally wanted and allowed me to still keep the Freeze. Just the way they handled the entiresituation, with such ease and grace. It was just a really good feeling. I've done the customer service industry and worked withfood before. Customers can be very, "ugh" at times. I was more than willing to pay but they just insisted I take it. I'm a big"pay it forward" kind of guy. So for a simple of a gesture it was, I'll be paying it forward, some way, some how. No doubt I'llbe returning to this location. 1. I absolutely dig Taco Bell. 2. By far one of the best locations I've been to. To the crewthat was working tonight 10/1/22 around 9:30pm, keep it up! Keep working hard, grinding it out and achieve the things you wannago achieve! Oh btw the food is hitting the spot!!!! NAILED IT! Read more
I love this Taco Bell. Iv been coming up here for over 20 year's. Great people work up here. They have never messed up my order.... They get a A+ in my book . All around just great store . Read more
Normally they do a very good job at this specific location (polar opposite to the next one north of here on Telegraph) but last... time it was a disaster. The guy had the absolute worst attitude ever, actually cursed (F word), the food was all wrong, and thenhe didn't even want to give a receipt. Literally argued about it! But I called the next day and spoke with a manager (or couldhave been an assistant manager) and she was so, so, so nice and empathetic & totally corrected the situation. Also, Ive noticedhow much their timing has improved in recent months ???? Read more
Place was busy so its no surprise there were a few errors with my order but everything was fresh and delicious. They fixed the... issues promptly. Will definitely dine here again. Read more
Not a huge fan of fast food but when it's late and there is nothing else open places like this come in clutch! We ordered just... about everything on the menu and it all turned out good for the most part lol! There was a long wait when we went but figuredthere would be with everything else being closed and it being a Friday night. Read more
Well if you like wasting time, fuel, patience this is your place. They love to keep the lobby closed till its convenient to... open. Drive thru is always backed up. Last 4 times I went I wasn't able to place an order cause they just refused to respond inany way shape or form. This was one of the best locations been coming here since I was in middle school. But just trash qualityin every possible area Read more
I ordered 3 cheese quesadilla and three of them were almost with no sauce or cheese. This is not first time this location did... this to me, I always order from $30-$40 and when I go home I found the order missing some items or the food was not preparedproperly. I am really upset. Read more
Messed up my order. Asked for no beans on Mexican pizza, they put beans on. Asked for side of red sauce and guacamole. ... Charged but not in bag. And no mild sauce. CHECK YOUR SAUCE PEOPLE. ???? Read more