Reviews for Pizza Hut in Denison, TX
I ordered my food over 2 hours ago! My 3 toddlers keep asking about it! So I put them in the car and went up there, only to be... told that the driver was already on the way. So I come home and 20 minutes later still nothing!! Never again!!! Read more
Absolutely horrible experience. I place an order for delivery which never came. I had to drive across town to pick up cold... trashy food. The staff were rude and incompetent. The store was dirty as well. Horrid experience. Save your time and money andgo to Dominoes or anywhere else that serves pizza, BUT DONT GO HERE!!! Read more
I placed an order online this evening (6-19-2022) for carry-out so my husband could pick it up on his way home from work. When I... took my second bite out of my first slice, there was a piece of long hair baked INTO the pizza. I immediately got the hair outof my mouth, and grabbed the receipt to call the store. My husband called, and got thrown around from person to person, neverbeing able to talk to the correct person. Finally he called the corporate number. The lady was helpful, but she didn't offermoney back, or offer to replace the order. We had to request our money back. She said that once their "investigation" iscomplete within 48 hours, someone would give us a call to let us know the status.. Needless to say, we're very unhappy and don'tplan to order here again. Photos shown below... Read more
Delivered order was wrong and district manager refused to give refund. Manager was rude and even pointed out the driver?s... incompetence and repetitive mistakes for the day. So a small refund will now cost them a customer. Save yourself the grief andorder somewhere else. Read more
I went to this location tonight for my daughter's birthday. It was honestly the worst experience I've ever had at a restaurant.... There is 1 server. We had 15 people. When we went in he told us to sit anywhere. I explained we had 15 people. He said you canmove tables around..... Ummm ok. We set up the tables. 10 minutes later he came over to take our drink order. (There were noother customers) almost 15 minutes after that he started bringing out drinks 2 at a time. Ended up forgetting 2 drinks. Weordered the pizzas. He comes back 20 minutes later to tell us they don't have enough deep dish dough for half of the pizzas weordered. So we changed them to medium instead of large. I ordered 1 special pizza because I can't eat tomato sauce. The pizzasstarted coming out 1 at a time for almost an hour, then I was informed (90 minutes in to this fiasco) that my pizza was droppedand they don't have anymore deep dish dough left at all. They can make more but it had to proof for a hour or something. At thispoint I have not eaten anything. So I asked for a hand tossed. Over 2 hours for pizza is ridiculous. I understand we had a largegroup but still this was just horrible. I can't say I will ever eat at Pizza Hut again. Read more
Well, the pizza was good but the service was lacking. We had to wait for the only employee there other than the cook to do his... phone orders and carry outs and that took awhile, they don't serve alcohol so my friend wasn't able to get a beer with his mealwhen he asked, and then our waiter said he was leaving and brought our to go boxes when there was still 30 minutes left tillclosing. But the pizza was good and cooked right. Read more
Detroit Style Pizza with no sauce on it at all. Thanks for the meat and cheese bread it was better than the last time I ordered... from here. Last time you left the cheese off my pizza. I asked for a refund that time and was told I had to call back onMonday when the manager was there or something ridiculous like that. This time I just won?t bother and won?t bother orderingagain. This pizza would have been good if it was made right.. you know with sauce. Read more
My order was ready before the time promised through the app. Everything was correct and tasted great!