Reviews for McDonald's in Detroit, MI
Easily, the worst McDonald's I've ever been to. Did a mobile curbside order and was stuck waiting for over 30 minutes as cars... were being sent into the lot to wait for their orders. The manager was uncaring about the situation and gave me my refund withno apology and just said "have a nice day" in a low voice. A complete waste for your time and energy to go here. It'd befaster to just go to Kroger and get the ingredients to make it at home. Read more
Placed order and drove to the window. Was immediately told to go to waiting area. Waited 7-8 minutes. Food arrived and the girl... asked for a tip? Are you serious!!! Spend time making burgers instead of running out food, and serve the food at the WINDOW!!! I should also note I NEVER leave reviews. This was that ridiculous! Read more
Waited half an hour for food. They were sending every single person to drive thru and mobile ordering spots with no hierarchy or... order. Cars multiple spots behind me got their order first. I feel bad for the young employees that work here because I don'tthink it's their fault. Where is the management and owner responsibility? Read more
if i could give half a star or none at all absolutly the worst food ever fries refried and took 30 minutes to make a carmel... frappe which was disgusting . and the drive thru takes so long........they need new staff Read more
Ordered breakfast through the mobile app. Waited 30 minutes. Went inside to try to get my food or a refund and the manager... threatened to call the police because their lobby was closed. I then tried to go through the drive thru instead to figure it outand they refused to give me food or a refund. I then asked for a number to corporate and she gave me somebody else?s receiptwith no phone number on it. The managers name is Porsche. This entire McDonald?s needs fixing. From the awful staff to the?food?. Read more
Avoid this restaurant if you can. It is worth driving to another location and you will probably still get your food... quicker. Absolutely incompetent personnel with no care attitude. Waiting over 40 minutes on an order placed through the app -only to be told afterwards that parts of the order weren?t available. No one could process a refund. Again - no one knew how toprocess a refund and the manager was nowhere to be found. Others make good fries too. Don?t waste your money and go somewhereelse. Last but not least, this restaurant is under construction in the dining room area but yet has no separation from theconstruction dust to the kitchen. It is all wide open. Yum. Enjoy some dust along with your food. Where are the restaurantinspectors to shut this place down? Read more
This was the worst McDonald's experience I have ever had at a McDonald's in my life. Me and my family stop there for lunch... before a road trip. I ordered a happy meal for my son they forgot his fries My 10 pce nuggets was only 8 the soft drinks wereall soda water. The experience was horrible. And I called the store no one answered the phone. Read more
The service was absolutely horrible! From the time that I placed my order for a quarter pounder with cheese meal it took 40... minutes to receive my order and the food was cold! There were only two people ahead of me when I got there. There were 12 peoplein the kitchen and only three actually doing work with the rest just standing around playing with themselves! The manager needsto be fired and the staff retrained to either do your job or find another one. Fast food shouldn't take that long. Read more