Reviews for Portillo's Hot Dogs in Downers Grove, IL
Walked in and asked one of the staff if I sit or order at the counter. He asked if it's my first time and I said yes. He then... proceeded to walk me to the counter while explaining everything on the menu and mentioning which ones they were best known for.After I ordered a few of his recommendations (the hot dog, Polish sausage, fries) I waited, grabbed my food and sat down. One ofthe best hot dogs I've ever eaten and the buns were so soft. I enjoyed the toppings on the hot dog more than the onions on thesausage but they were both great and the fries were delicious too. Overall the food was very inexpensive and filled me up well.The nice staff member even came by once he saw me get up and asked how it was and what I ordered. Having somebody like thatdefinitely puts Portillo's as a must-return for me. The place was kept super clean as well which was nice to see! Read more
Nice for the experience. Service was fast. Familiarize with the toppings that each food comes with. Dog was OK. Jumbo dog... wasn?t so jumbo. Price was a bit steep in my opinion. Got the beef dip, polish sausage, jumbo dog, fries, cheese burger,shakes, and Greek salad (came with chicken). Read more
Food was good but wrong. Didn?t have time to go back as we ordered at 9:45pm inside the restaurant. Ordered a double... cheeseburger and once I got to my destination it was a single cheeseburger. I also dislike the fact that this restaurant isalways dirty. Behind the counter food is always everywhere (on the floor, on the counter tops). This store is always a mess inthe evening. To say that every Portillos you go to they are always busy because the food is great. I feel they should have 1 or2 people only focused on cleaning. Read more
Portillo is a chain hot dog/burger restaurant famous for its hot dog. The food and service are great. Too bad their plant base... hot dog is out. Will try it out next time. Read more
Nice restaurant too busy and not enough help to take care of the customers they have. I went to get a Chocolate Cake and stand... in the main line of ordering. Well you guess it right lucky day it was the wrong lane. I must go and order at the other end atpickup and delivery counter. When got there there was another lane. So it took me almost half an hour to just walk in and walkout with the cake which was just sitting in the shelf. I think they need better signs and some process to handle customerspromptly. If they streamlined I could have been in and out in less than 5 minutes. My thought the rush may have been caused ofnot handling customers in an organized manner. I liked the cake but not going there soon for that. I can?t afford to spend 1/2hour of my time in line to pick up a cake. Take a pass. Read more
This is a special Portillo with extra spacious room and decors on steroids. Takes you back to the olden days for sure. Food.... The Chicago dogs are great! Everything they should be. Read more
I grew up out here and this is one of my favorite places to come back to. Their Chicago-style dogs are fantastic, they have... awesome fries, their chopped salad is one of my favorite salads ever, and their cake shakes are to die for. Not to mention theinterior is fun to look at. They have tons of seating. They make food very fast and call out your number with a fun littlerhyme. On my last visit i left my purse behind and realized it 30 min after we left. I?m thankful for the honest and wonderfulpeople who work there who found my purse and kept it safe until I came to retrieve it. Thanks portillos! Read more
Enjoyed lunch at Portillo's . Ordered at counter. Staff was nice. While they were moderate busy it took about 10 minutes to... get our order. I had Italian beef with fries. The beef was good and the fries were hot warm and crispy. Classic Chicago foodlike I remembered as a kid. Read more