Reviews for Dunkin' in Dracut, MA
Yet another Dunkin donuts full of lazy workers, put the cold foam that I pay extra for on the coffee!!!! Bunch of going nowhere... losers Updating on 8/20 yet another coffee with missing toppings, this time no whipped cream that I payed for. Love beingripped off by lazy workers! Read more
Omg this dunks is the best . I'm loveing it daily. Everyone is so friendly . The other day there was 2 really nice guys... painting some vent things in the ceiling and they were so kind to me and my friend . It's a good feeling knowing there arecaring people still out there . Keep up the great work . Read more
Placed a mobile walk in order. The doors are locked and their making you go through the drive thru. I didn't have time to wait... in the drive thru. Worst customer service I've ever experienced. Dunkin seriously needs to rethink their management team here. Read more
Slowest/Worst run DD I have ever had the misfortune to go to. Every morning they take a least 5 minutes to respond to the... drive-up order, then another 5 at least to give you the order at the window. Free donut day on Friday the doors were LOCKED,and the drive-up was packed!! Read more
Dunkins Dunkin..It's good..It's donuts and coffee..I put three stars originally but I'll give it 4..Nice hard working people... there..And they're open on days when many places aren't..That's a nice feeling when you're up really early or it's a holiday andyou just wish it was a regular normal day.. Read more
Place is disgusting. Bathrooms are stained with feces, I got the wrong order with service from 3 ignorant people who couldn't... even respond to me when I asked a question about getting my order corrected. They are obviously too busy hanging out and notworking or cleaning this disgusting location. Save yourself and go elsewhere. Read more
The worst service ever encountered. The only one that knew what she was doing was working drive-thru. And having to come assist... the other 2 that had no clue what day of the week it was. You can tell those 2 didn't want to be there. I will never go back tothat location again. Oh and once handed my order ' they forgot another item on my order which were simple donuts. They weren'teven busy. Omg... Read more
This message is for the owner . I was so happy when this first opened because it was in the perfect location on my way to work. ... Unfortunately it is extremely poorly run. There is never decaffeinated coffee made especially in the morning. I have to goinside instead of through the drive-through to ask for it because every time I do it's never made and have to wait. It is alsonot clean inside. It's Disappointing because you are in such a great location. Please take the time to improve your business. Read more