Reviews for Pizza Hut in Dunn, NC
Called 2 times. Put on hold twice before anyone picked up. All I wanted was delivery. But you come to this area of Erwin. You... are closer than Papa John's and they will deliver to us but no not you!! I'm thru dealing with you people. Read more
Pizza had no flavor at all and breadsticks were over cooked and hard. Food was terrible
So I started calling Pizza Hut around 10, cause I knew you guys closed at 11. No one even attempted to answer my phone call not... once and if they did they put an operator on the phone, no one ever put me on hold or anything. Now I?m at work on 3rd shifthungry due to the fact no one really wanted to take anymore orders or deliver anything. I understand you guys get busy I doespecially at closing time, but if you would?ve least picked up the phone and said mam we are not taking anymore delivery ordersat this time that would have been just fine but instead you ignored my phone call. Called back at 11, picked up the phone on thefirst ring, wonder why? Oh because you guys were closed. Do better people, be considerate of your customers, or you want haveany! Thank You! Read more
When I placed my order in the app, I ordered certain toppings on just half of the pizzas. That did not transfer to the... restaurant and resulted in missing toppings and unwanted toppings on half of the pizzas. Read more
This store does not honor Pizza Hut commercials instead they try to sell you something else when you're trying to save money and... there's a deal they don't want to give it to you, so I will either go to another place like pizza inn or dominos or just nothingat all. I called other pizza huts in the area and they honor the commercials. Read more
First time visit to this Pizza Hut. When I walked in I thought someone had left the door unlocked and they weren't serving... customers. Then I heard noise and someone speaking. A young lady appeared and I asked if I could order. She let me know shecould assist me but service was done through the drive-thru. Please note I'm visiting from out of town and each city is handlehow they serve their customers differently in the fast food industry. This young lady didn't ask me to go get back in my car andgo through the drive-thru she assisted me and said I could pick me order up in 20mins and if I wanted I could use the drivethrough for pickup. So polite... I ordered three large pizzas because I was feeding at least 15 people. There was other food onthe menu. She made suggestions for the best price and offered different Pizza styles. She was very thorough with her customerservice. And because I was sitting in the parking lot waiting for my time to be up, she brought the Pizzas out to me. It lookedlike she was running the whole show. No name tag so I didn't get her name. Read more
Sorry I do not remember their names but the two Ladies - one came to the window to see what I had ordered and the second Lady... who brought me my order were very nice. The Lady who brought me my order told me that she hoped I would really enjoy my pizza.That was very nice. A thank you also to the person who made the pizza because it was really great. Thank you for employing suchnice people because it makes me want to keep going to this restaurant. Read more
The pizza was cold and my items were off