Reviews for Caribou Coffee in Eagan, MN
If I wasn?t sleep deprived and desperate I would never go to this caribou. The last 2 years since they separated from Einstein... bagels has been awful service. I don?t remember when it?s take. Less than 20 minutes and I?ve actually gotten the correct order.I?m also convinced staff do not know the difference between traditional and non-dairy milk. Save yourself the trouble and driveto another Caribou or go to the Starbucks down the road! Read more
This caribou is close to my house, but I?ve stopped going here because wait times are horrendous and staff are not properly... trained. Today I tried again - dismal results. Will not be back. I feel bad for the staff being put in this position. Thefranchise owner or caribou corporate should do something to either trainer and support their people or do away with thislocation. Read more
I've had good experiences here in the past. The drinks are well made, the workers are quick, and the shop is clean. However, the... odd hours and unreliable lobby access is frustrating. For example, today: I live within a mile of this shop, and prefer to walkthere in the morning, but the lobby was closed and there was a note saying they were only serving via drive-through, despiteGoogle saying they had dine-in service. This seems to be a widespread company issue, as I've had the same problem with the lobbyrandomly closing at the Caribou a couple miles away at Duckwood Drive, when I ride my bike there. I know this is the suburbs,but do I really have to drive a car to pick up a 16 oz cup?! If there are staffing issues, I assume it's because there are wageissues, in which case, quit being stingy, corporate CEOs. Read more
I liked it! the restaurant was clean the staff was friendly delicious bagels.
First of all, I just want to say that the sweet lady who took my order was amazing. However, (after she had left), some random... girl walked in and behind the counter wearing her hair fully down, didn't wash her hands, didn't put on an apron, and loiteredaround back there touching food-prep items before leaving ~10 minutes later. Awful food safety. Hoping the barista who took myorder moves to a different location because I'm certainly not coming back here. Read more
Breakfast sandwiches are now prepackaged and microwaved. Used to enjoy going here for coffee and a breakfast sandwich, but now... you can't order the way you like it just like that other place. Plenty of places to go that let the customer order food the waythey like it. Will not go to this location again. Good luck with putting the customer second. That's not the way to solve theissues there are now. Read more
Waited in line at drive thru despite ordering ahead. It's a great option to have but if you still are stuck waiting on the... person in front of you it becomes pointless. I love Caribou and realize the influx of people in the morning! I thank you guysfor being there just had to express the online ordering process. I also needed to add a new order to get a gift card as it wasnot an option with my online order. Happy holidays! Read more
Always extremely long waits, even when ordered online and very inconsistent in store hours without an accurate or consistent... schedule. This one should be closed. Read more