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Reviews for Dickey's Barbecue Pit in Eagan, MN

C C 1 year ago
1

Why did your employees refuse to bring a curbside order out to a disabled customer? RESPONSE: I did call before 9:00 and no one... answered the phone. Also zero customers showed up after I arrived at 8:42. I was the ONLY vehicle in the parking lot, the onlycar sitting and waiting (in the handicapped spot directly in front of the doors) for 25 minutes. When I said this to theemployee at 9:10, he just shrugged and laughed. I ordered 2 items, only received one of them, and I tipped. Btw, your reply isjust as inconsiderate as your employee. Don't blame the customer for your poor customer service. Read more

Angie Hendrickson 1 year ago
5

First time eating here, family of 5 and there wasn't anything we didn't enjoy! We were lucky to come on a kids eat free day... (Sunday) and the free ice cream dessert was an even better surprise. Great customer service and very clean facility! We'lldefinitely be back and share the positive experience. Read more

Tim Rogge 1 year ago
5

Dickey's BBQ in Eagan, MN is top notch! I have been going here since they opened which was somewhere around 7-9 years ago. ... Same owner and his crew working in there all the time. Great guys. Great food. Read more

Will Kindermann 1 year ago
3

We like to visit this chain BBQ since great BBQ places are scarce. The food was of typical chain quality but sliced very... unevenly with large chunks and paper thin slices, no big deal though. We did ask for bowls though for our boys to get ice creamto avoid a mess, we were told a curt ?no bowls for ice cream.? I doubt we?ll come back even though we love to collect the cups. Read more

PPM Information 1 year ago
5

We had Dickey's catered to our office for our all-staff meetings, and people absolutely loved it! Tom was wonderful to work with... and provided excellent guidance on ordering a large quantity. We ordered the sliced brisket, chicken, potato salad, Caesarsalad, and mac & cheese. All were a hit and one of the favorite meals for the week. Read more

Kari Rogers 1 year ago
5

I would give 10 stars if I could. I placed a catering order online, and somehow managed to order for LESS THAN HALF of the... numbers we needed it for. How, I have no idea. I should have double checked my order, and this is entirely my fault. I had tocall the store and ask if they could help me out in the "little crisis". Their rush was starting, and as we all know, hiringshortages are real at this time. They pulled out all the stops to make it happen while still taking care of customers in thestore. I have no idea how they did it and kept their cool besides the fact that they're all rock stars. While I most definitelydo not recommend you do what I did to them, I highly, HIGHLY recommend this location based on some of the best service I've seenin years. They didn't even scold me, and believe me, they should have. I know how crazy this business gets. Dickey's Eagan, beproud! Our Board of Directors of Safe Fleet are from all over, and they loved your food. Read more

Leah E 1 year ago
1

We used to be fans of Dickies; drove 30 miles tonight just to pick up take out. This is my loaded baker potato. Yes that thing... on my fork is a POTATO. Did they take this out of the trash?? My husbands was almost the usual size at least but had twobites of potato in it that is it! The rest was hollowed out or so burned it was inedible. Utterly pathetic and thoroughlydisgusted. Read more

Shawnqunisha White 1 year ago
5

Clean and smells so good in here! Staff was friendly saw the owner working too and they are all so positive. Just felt great... might be the busiest Dickey's I've been into and I can see why. My brisket was so moist and my jalepeno kielbasa sandwich was sotasty. I recommend adding Mac to the brisket and on top of the meat on your sandwich. Gotta try the ribs next time. Read more