Reviews for First Class Bagels in East Northport, NY
This was my first time there. I am not a local. ..just in town on business. I was impressed with the size of the place and the... extesive menu. The bakery side of the counter had a huge array of goodies. (My eyes were drawn to the cookies that had thediameter of a Frisbee.) I was enjoying the place when something unusual happened. A uniformed police officer walked down thecounter and gave me a pleasant and meaningful "Good morning." I instantly returned the greeting and watched as he took the timeto speak with every employee behind the counter. Watching this made me feel that he knew everyone in the place and he careddeeply about them . I was impressed by this. Usually most officers can eat where they want and they usually know which placesare the best. I loved the vibe of respect both ways from everyone he encountered. Yeah, the music was too loud and it waschilly in the store....and the line was a little slow...but for a few moments this morning this place had me wishing I was alocal too. Sometimes your clientele can determine a business' fate. If that is the case...I want in! Ride safe! Read more
The place is very beautiful and the employees are friendly but Jesus Christ don?t be so lazy and greedy with the cream cheese.... Like when I ask for a bagel with cream cheese? Give me a bagel with cream cheese and I mean plenty of cream cheese to the pointwhere the 2 half?s aren?t touching each other. That?s a real bagel with cream cheese. Read more
I was charged almost 20$ for a chicken salad wrap and a regular drink. First time last time I'll ever visit that rip off average... at best establishment. Spend your $$ elsewhere . ???? not worth it!! Read more
EVERY BAD REVIEW IS ABOUT THIS PLACES TERRIBLE TRAINING AND SERVICE PRACTICE. Service was not good. The staff shows no social... skills or positivity, they were simply not personable. They weren't welcoming. I know some clerks have bad days but we mustutilize attention to detail when taking an order. My eggs were not scrambled soft, they were more then well done. Same with theturkey bacon. I reluctantly ate my burnt egg sandwich. When a staff is unfriendly and they serve you burnt food you can't helpbut feel perhaps the poor food preparation was intentional. I would bet if you read this out loud to them they would insist Idon't return. Such would show their values and true propensity for food service. It's not a deal breaker for the business as awhole and I'm sure I will return but I hope the clerks are different and surely will keep this experience in mind. As I wrotethis I scrolled through the other reviews left over the years.. The service issues seem to be a legacy issue that positivereviews won't repair. This tells me they dont use salaried store manager and staff. It's a revolving door of young, upset andunguided workers. For them, I feel the most empathy. These workers try in vain to be good workers and likely can not due totheir leadership. Furthermore, I have a background in staff management and food service for the right price I might leave theoffice and put on an apron and change and maintain the reputation of this fine business Read more
I?ve been a customer for years and have to admit the customer service has seriously deteriorated. I?ve stopped in three times... over the past two weeks and was treated like the staff were doing me a favor. While ordering the guy behind the counter gave mean attitude because he couldn?t hear me and had to ask the same question twice. Then he took the cash from my hand and walked toany other register without telling me how much I owed or how much my change was. He then proceeded to throw the four items inthe bag like trash. It?s sad to see such a good place treat there customers poorly. Read more
My family and I absolutely LOVE the cakes you sell! My husband picks them up for every occasion!!! We definitely recommend this... place! delicious!!!! We've tried Oreo cake, rainbow cookie cake, strawberry short cake, then today we had the red velvet!!!DELICIOUS!!!!!! Read more
"SIMPLY THE BEST!!!" Bagels, out of this world delicious & fresh! Numerous spreads, sandwich galore. LOX is yum! And my favorite... weekend splurge is the Bacon, Egg & Cheese on a roll or an egg bagel in pic... OMG YUM!!! (I mention to tell the Grill Master toput my roll or bagel on the grill & squish it, making it hot after its finished so it doesn't look that pretty in the picture.)The bakery is unbelievable, everything you can imagine, impressed! And I just gained 5 Lbs. writing this. It's worth the trip &calories.. The Egg sandwich is not salty, the bacon is...lol.. It's worth the trip & calories. "JUST GO!!!" PS THE LINE MOVESFAST Read more
Great little breakfast lunch place.. with a small sit in eatery. You do need to place order at counterfirst and they bring it to... you.plusthey have a pastry selection for anyone with a sweet tooth.. Read more