Reviews for Papa Johns Pizza in Elizabethtown, KY
Just got our pizza delivered and our epic stuff crust was burnt like cooked with the broiler on burnt. Everything elses was... fine. Called to get a replacement and they said they could only credit a regular 1 topping pizza even though we paid for theepic. Wow the standards on companies has really hit bottom. Read more
Delivery takes hrs food arrives cold. Management is very rude! Black hair baked into the cheese and manager called me a liar,... sorry but my hair is blonde. So a month went by, decided to order again, may 16,2022, found another black hair, called andmanager that day day, once again called us liars. We didn't get our bread sticks either. Think before you order from that papaJohn's. Mrs and Mrs Ernie Davis MD Read more
I ordered by phone and the person taking the order had a voice that was garbled like Charlie Brown's adults. It was frustrating... because I don't know if she got my order correct. We'll see at pick-up time. Read more
They make great pizzas, but one could expect as much from the best pizza chain in the US. My only complaint would be they forget... the extra sauces you order from time to time. So make sure to inspect your order before leaving. Good job!!! Read more
For the second time my card was charged and they never showed up. The no longer care if you eat. If they get behind now they... say they aren't liable to make anything right because it's the answering services fault. She ran my card and didn't place theorder and went home with my $30. Read more
Called to place an order for delivery this evening at 4:30pm. Got transfered to a call center. After 20 minutes the lady at the... call center transfered me to the actual location because their system wasnt working. I finally ordered and was told it would be45 minutes to an hour. Thought all was well that has been the normal time frame then last couple times we ordered. Hour later Iheard something scratching around my front door. Thought it might be the delivery person??? Nope. I opened my door to find ananimal chewing on one of the pizza box that was thrown on my porch. NO ONE KNOCKED ON MY DOOR! They had to get out of their carand walk a little ways to my porch AND NO ONE KNOCKED ON MY DOOR!!! The thing that bothers me is they gave my order to some doordash person and it was just thrown on my porch and half of the order was missing and the other had been scavenged by god knowswhat. Now we have to wait even longer for dinner. 2 hours later and the fact that they are remaking our order may not be enoughfor us to ever order from the Dixie location again!! Read more
Worst experience ever. Cold food. Over an hour wait. Wrong order and besides, there is supposed to be chicken on it... I dont... see it Read more
Wasn?t even able to order, she talked to us like we were stupid and then proceeded to hang up the phone on us after we waited... for 25 minutes for her to even get to us to take our order. We will take our business elsewhere. Read more