Reviews for Hacienda Mexican Restaurant in Elkhart, IN
My family and I went there after my father's funeral...we had at least 30 family members! The gentleman that served us was... AMAZING! he was organized and polite. We appreciate the great service after such a hard day! Thank you! Read more
We were in town for an event. I have celiac (gluten allergy) which makes eating out very difficult and risky. But, they have a... good selection allergen safe menu and best of all I can eat the chips here, because they have their own fryer. Sadly the Warsawstore which is near me doesn't. Our server was awesome! It was 10pm when we arrived ( they close at 11pm) service was beyondgreat.. We didn't feel rushed and When our server found out I couldn't have chips at my store she sent me home with a big bag..It's been four days and still no sign of cross contamination.. Thank you all for taking my allergy seriously.. We will be back! Read more
I purchased chips and queso and salsa. Got home they did not put my salsa in the bag. Had to drive back another five miles get... that item. I asked for the manager. She was very condescending toward me as a customer. Ie. "It's not typically our policy",when I asked for another 12oz of the cheese for the inconvenience of having to drive back to the restaurant for what shouldhave been Checked by the girl running the carryout register. And they were not busy this Wednesday night. She was in no waygoing to satisfy a disappointed customer what so even. I will not go to that Hacienda Elkhart location even again. As well I letmy friends and know they do not value their customers there. 09/07/22 Read more
I've been to Hacienda plenty of times over the years. Last week, I ordered fajitas to go. The order I received was tiny,... especially for the nearly $18 price, and the food was overcooked and cold even after I waited twenty minutes past the promisedpickup time. This was the last thing I'll probably ever order from Hacienda. The condiments looked like someone's left overs(see attached photo, this was what it looked like when I received it). The portion of chicken included 4 strips, the equivalentof maybe a third of one chicken breast. The steak was tough and dry and tasted like jerky. Yuck. Read more
Good place to eat Mexican food, like ravioli and nachos with guacamole sauce and they were really very good. the only bad... experience is that I lost my wallet and although they said that if they had found one they did not want to show it to me to seeif it was really mine Read more
Had a meet and great between my parents and my boyfriends mom. We all went about 3:15 before the dinner rush. It was quiet and... there weren't a lot of people at the restaurant. I always get the food truck tacos with chicken and avocado ranch for all threetacos. My favorite menu item and I always get the green salsa when the server brings chips and the house salsa to the table. Thegreen salsa is more flavorful and has a good kick of heat. Highly recommend both items as well as the white cheese and bean dip. Read more
???? My Indiana family LOVES Hacienda! Their staff is very kind and ensured that we were all well taken care of (including a... sombrero surprise for Grandma!). The drinks were EXCELLENT ???? ????? Jalapeno sauce on the table was awesome Times may beweird, but make it a point to support local and tip well. Read more
Our server, Mikayla, was on top of everything and was so helpful even when they were out of a flavor for my family's drinks they... ordered. We didn't have to ask for our refills once, she just brought them out automatically. We were very impressed, and shehad let slip this was her first serving job, so we were even more impressed. Read more