Reviews for Dunkin' in Elmira, NY
They're alright, too much sugar and espresso is too expensive to be worth it. Customer service is always lacking, but that... happens at all of their stores. Read more
Extremely rude EVERY SINGLE TIME! And foods is always either burnt or not cooked. Never going back to any location around here,... and owner on all of them (some Bapa network, and DD doesn't care how they are represented). I would give zero stars if possible. Read more
For the past 2 years this has been my local dunkin, i was a very regular customer and they even have memorized my order. ... Always friendly and polite, almost never any msitakes but if their is they correct it super quickly! I'm sad to be moving Idon't think I'll ever find another dunkin I love as much as this one!! Read more
I went trough the drive through at 7:30 at night I placed an order for my drink I was getting 2 and they wouldn't listen to me I... wanted my drink a specific way and they just kept saying pull up when we got to the window we had to knock on it to get hisattention then he was rude to us and kept slamming the window... Do not recommended going to this location unless you want tohave your blood boiling. Read more
Young people too much in a rush. Food use to be prepared with care. Burnt croissant, cheese not melted. Sausage overcooked and... egg dried out. The only good thing they do is coffee. Had to throw out the sandwich and go to McDonald's for a proper egg.sausage and cheese on a English muffin. Read more
The hours say they?re open until 8 so I went to get a refresher at 7:20 and no one was inside and we waited a few minutes but no... one came out. Read more
(This is the Dunkin? Donuts on broadway st in the Southport plaza in the town of Elmira)(I?m also a student of Notre dame high... school so this location is the closest to me) and sometimes stop to get a refresher (especially the new mango pineapple) howeverwhen I stopped in this morning it was packed! I don?t blame the person whatsoever who made my drink (Lrg mango pineapplerefresher, regardless I drank the whole thing) this morning because I understand how it feels during rush hour when makingfood/drink,but when I got my drink I thought everything was made right but I think who ever made my drink this morning eithergave me the right cup and label but the wrong drink. I?m only saying this because I have (diagnosed by my doctor when 3) adhdand the side affects of adhd makes your heart beat faster then normal people with out it, (The meds that I take to help with myadhd basically adds more adrenaline on top of my adhd) which means I have to watch how much caffeine I take in, and with mostenergy drinks that I drink my body reacts differently then people without adhd, and the reaction that I?m still having right nowwas the same when i had one can of monster for the first time, so I?m thinking that who ever made my drink this morning gave methe right cup but the wrong drink. As I said I don?t blame the worker at all if it was a mistake, but I just want to let whoeverreads this review even if it?s a worker, management, etc? that if you make a mistake on an order or you think you read an orderwrong double check the order, even if you do realize that an order was made wrong tell the customer that you made a mistake andthat you will try your best to accommodate them. Yes some people won?t be as understanding about it than others if their orderswrong but my advice is to be patient with the customer and to be understanding. Other than that any time I go here their reallynice and amazing!! Read more
I ordered a large refresher and a medium ice coffee on Monday because it was free medium coffee with a purchase and then it was... over $8 so I asked why it was soo much because I was using the app the medium should have been free and then they tell me thatthe cold brews are not valid for that offer and they argued with me and my son said that they already ordered the coffee and Ipaid all but like .38 and they told me that I had to pay for it even though they messed up. I used to stop at that one allot butthe past few times I have been there I have had trouble. They are very rude and disrespectful Read more