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Reviews for KFC in Essex Junction, VT

Tom Johnson 1 year ago
1

Closed for construction In March 2022, Phone line is always busy. No indication when Essex might reopen. I highly recommend St ... Albans KFC UPDATE?Here are photos of construction at Essex KFC on July 3rd, 2023. Piles of dirt and concrete on drive throughand in front of pick up window. Maybe next summer! Read more

DarkstarMusic 1 year ago
1

Won't be coming here anymore. I really can't blame some of the employee's cause they're just trying to make money, but our last... experience there was brutal. Food was cold, forgot some of our stuff, employee wouldn't answer my question about food on themenu...this place needs to shut down Check other reviews... Read more

Misty Peck 2 years ago
4

I went around dinner time, they had a 1/2 hour wait, as they were cooking chicken. I went and got a coffee at Dunkin and when I... returned my food was ready. Fresh made and delicious Read more

Britnee Chan 2 years ago
1

Horrible horrible service, ordered food online. Received email confirmation of order and payment was given a confirmation... number. Updated email that my food was ready. Went to location to be told they don?t use online service. Would not evenacknowledge my emailed confirmation and order number. Out 76.67. Completely rude staff. Left me feeling as though I was inthe wrong. Awful customer service. Had to call my bank and cancel my card to clear transaction. Total nightmare. Read more

Georgia Flanders 2 years ago
1

This was my first time ever eating at a KFC. Maybe I just got unlucky, but I think it?ll also be the last. Food wasn?t great... and they messed up my order pretty badly- I didn?t receive two things I ordered and my sides were completely wrong. It wascold by the time it got to me, which isn?t on them, but the fact that the taste and texture of the chicken was completelyunpalatable meant I ended up throwing most of the food away. I hear everyone else saying they?re understaffed and unable tokeep up with demand, so that?s probably why things are so rough there. I know it?s super cheap, but I highly recommendavoiding it. There are so many better restaurants around here anyway. Read more

Fatuma Ibrahim 2 years ago
1

This is the manager that told me to ?leave her line?because I asked her what kind of things come with the fill up, she and I... quote said ?I don?t know what that is?. We?re both confused and she gets loud and says ?You need to leave my line?. ?? What?sthe point of that. Very rude. Poorly managed. Poorly staffed. If the management is this bad imagine how bad the food is. If youcome here be prepared to deal with this lady she?s off. She shouldn?t be working here. Read more

Kimi R. 2 years ago
3

The only KFC in the Burlington area. Dining room was closed and only drive thru was open, hours were limited due to lack of... staff. Food was good and the only two people working at the time still managed being friendly and nice to customers. Read more

stevbl008 2 years ago
1

Constantly understaffed. Don't bother using the app because you still have to wait in the drive-up line to get your order. By... the time I received my order it was already getting cold. I made it halfway home and realized that I should probably check theorder and it was incorrect. I got an 8 piece instead of a 12-piece. By the time I got back to the store it was completely cold.I had to wait in the drive-up line once again just to ask for a manager. The manager personally put together my order to makesure that it was correct and gave me some extra fries for my troubles. That was the only good part of my experience. Instead ofeating dinner at 6 p.m. I had dinner at 7 p.m. that night. I may never go to KFC in Essex Junction again. Apparently the storeowner just doesn't care. Read more