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Reviews for Pala Mesa Resort in Fallbrook, CA

Bobby Bruno 1 year ago
1

I just checked into the Pela Mesa resort very late. Almost midnight. The first room they tried to give me was dirty. The second... room they gave me had a bird inside of it. I called the front desk for almost 20 minutes before the even answered the phone.There is no manager on duty. The front desk girl is asleep at the wheel. They're telling me I can leave if I want. After Itravelled over an hour from the San Diego airport. It's now almost 1 am and they can't get me a new room. The staff here iscompletely incompetent. I can't believe how they treat their customers when they screw up. I would avoid this place at allcosts. FYI, the general manger posted her phone number 29 days ago on another review. I tried to contact her and the number isalready disconnected. My credit card company will be taking over from here for me. Read more

Mackenzie Grossgold 1 year ago
3

Great hotel and location, very cool resort. However, the hot tub is still having maintenance done and wasn't able to be used... last weekend. The restaurant was very tasty! Read more

Electra Shocklee 1 year ago
5

My husband and I got married on 9/30/2022 at Pala Mesa Resort and let me just say our wedding was absolutely amazing. From the... beginning Melissa & Julia were just awesome! They were extremely communicative, organized, professional & really great to workwith. They went above and beyond for our wedding day. We also really enjoyed the process beforehand, they were so excited for usand made everything really easy. Pala Mesa was the best place for our wedding. The location is beautiful, well kept together,clean & very spacious!! Our guests continue to tell us how amazing the ceremony & reception site is. Everyone loved it!! Theservers at our wedding were top notch and professional as well. Everything went so smoothly and if we could do it again we wouldin a heart beat! Another thing we loved was our honeymoon suite and our guests who stayed at the resort loved their rooms aswell. The rooms are beautiful, clean & cozy. We enjoyed our stay there very much as well as our guests. Please consider PalaMesa Resort for your wedding, you will not regret it! Thank you Pala Mesa! Read more

Samuel Donado 1 year ago
5

I had an incredible time at Pala Mesa. My team was there for a wedding. The ceremony area is very unique and beautiful and the... ballrooms are great, perfect size for any group. The staff was very helpful all evening long! Read more

Montana Kanen 1 year ago
3

The actual rooms were beautiful and beds were very comfortable. The espresso machine they selected for the rooms was a bit loud... however very tasty. The conference/event rooms we had rented (a total of three) were relatively clean, however there was a mouserunning around while we were there. My main issue with my stay was that the event coordinator specifically asked that there beVegan options because some of the attendees had dietary needs. The particular "retreat" that was being hosted was very intenseand the attendees were not meant to leave the resort (nor did they have time to). The first day there was only a simple saladoption for lunch and no real meal option for dinner. The only dinner item edible was a plain, baked potato with no toppings orcondiments. The event organizers asked the staff to provide options at the next meal time and did what they could to address theissue. The next day at lunch, a few items appeared to be vegan, however were not labeled. The staff was asked to confirm if thesalad dressing and rice was vegan, to which they had to ask the chef and he said yes. It turned out, the dressing was in factnot vegan and made with ranch dressing, which was very upsetting. We now felt we could not trust any of the food, even if weasked. Luckily the trip was short and we had brought snacks, but very disappointed in the level of care from the staff memberson our attendees needs. They were un-professional and when asked to confirm if foods were vegan, they responded with "I don'tknow" and we had to prompt and ask them to confirm with the chef, who clearly also did not care enough to be accurate. Read more

Nancy Randall 1 year ago
2

Stayed here for 3 days for an upcoming wedding. Upon checking in, I told them I was with the wedding block and had called 2... months before We arrived. WELL all the room blocks were full. So they gave me a regular room, checked it out but it did not havea balcony or view. So I went back down to the front desk to see what they could do for us. They did manage to get us in thewedding block which I was thankful for. Went to the Villa and walked in and found a Cockroach ???? in the room! Room was nicelyrenovated and big with a patio which was great. Day 2 the air was not working hardly at all! I guess we weren?t the only ones!Upon checkout I did let them know again of the problem. In all I give them 2 stars but would not stay here again! There arenicer places for the money we spent!!! Read more

Lonnie Moreno 1 year ago
5

Loved how the room was extremely clean and remodeled. Very updated bathroom and spacious bedroom area. Room is very nice size... and comfy. Only stayed one night, but wish we had time to stay longer. Also ate at their restaurant, food was GREAT! Lovedthe steak/eggs and omelet. Vanessa was a great server. Will return. Read more

Pam Scott 1 year ago
5

I have played here a lot of times and I love it! I love the course lay-out and the people running the pro shop are ALWAYS so... nice. They act like they are glad you are here! I've eaten at the Grill on the patio & the inside restaurant. Great food! Oh,it's about golf, right???? A great course with challenges and fun! Read more