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Reviews for Subway in Florence, MT

Cory Burkhardt 2 years ago
1

Train your employees in customer service! My wife placed an order online for me to pickup. She sent me a picture of the... confirmation. When I arrived at the store I said I was there for an online order. Immediately the rude teenage girl behind thecounter told me they were not accepting online orders. I said well what do I do, I have a confirmation and I've already paidfor it. At no point did she try to help with a solution she just kept blaming the computer. When I askee for her managersinformation to call tomorrow she got even more agitated and still blamed corporate and said it wasn't her problem. I understandcomputer systems go down but when I walked in she acted like I should known it was down. The bottom line is you lost acustomer, I won't be back. I drove 10 miles back to Lolo to get my order. The two young men working there were awesome andpolite. I tipped extra for great customer service. Read more

Jonas Coblentz 2 years ago
1

Worst Subway I?ve been to. Our bread what so dry it was like biting through crackers. The amount of vegetables was quite meager... as well. Lolo to the north or Stevensville to the south are better options. Read more

Dakota Mamuzich 2 years ago
1

Went into the Subway in Florence today they said to put on your masks unless you have had the vaccine and then went on to say... how they wanted to see the card because everyone lie?s to them. Then I said so your saying that people with out the vaccine arelike contagious she said they can?t be around the food... I will never get food in there ever again !!!!! I asked who made upthat Rule she said her manager!! This is a privacy thing, they have know right asking to see anything. I?ll never go to thissubway ever again. Read more

Jessica Beckman 2 years ago
1

Was treated horribly rude today by a teenager because we walked through the door without masks on. The CDC changed their... recommendations yesterday, and I had spent the whole day shopping in Missoula without a mask and didn?t even think about it. Wehad barely walked in the door and he was extremely rude. FYI, Gary & Leo?s had a fantastic deli ???? Read more

Linda S 3 years ago
1

ALMOST KILLED SOMEONE WITH FOOD ALLERGIES!! HORRIBLE CUSTOMER SERVICE AND ORDERING EXPERIENCE! DID NOT EVEN READ THE ORDER... PROPERLY. JUST COPIED ANOTHER ITEM ORDERED. SOME PEOPLE HAVE FOOD ALLERGIES AND THE LACK OF SOMEONE DOING THEIR JOB PROPERLYCOULD HAVE LED TO A SERIOUS EMERGENCY. IT'S A GOOD THING WE ALWAYS CHECK OUR FOOD BEFORE WE EAT. WHEN WE CALLED THE LADY ON THEPHONE COULD HAVE CARED LESS!! Read more

Lorraine Wilson 3 years ago
1

Sandwich was fine. Clerk screaming at us about our fifth wheel rig in her parking lot not so good. 11AM, 1 other car and empty... spaces available. Literally screaming and threatening to call poice. Read more

Olivia Reviewer 3 years ago
2

The food here is great, and they are great at making it taste good however I went their and the woman that took our order was... extremely RUDE. I was with my father and he asked for honey wheat bread and she responded by yelling,"THOSE ARE TWO DIFFERENTTHINGS!!!!!". When we were picking out our chips which were behind the counter due to Coronavirus, he tilted his head to look atwhat options they had, and the same lady yelled again, "TAKE A STEP BACK NOW, THERE IS A LIST RIGHT THERE!!!!! (a list ofchips). I was so offended by her disrespect. We also asked for RED tomatoes and she put completely GREEN ones on the sandwich.Unfortunately I do not have her name. But if you like nice people do not come here. Read more

Emily Phillips 5 years ago
1

The two teenagers who were working tonight need to work on their customer service. They were both EXTREMELY rude while I was... trying to figure out what my husband wanted on his sandwich. They were rushing me, interrupting me and being extremelydisrespectful. No one was in the store. Did they have somewhere better to be? Perhaps the manager should re-evaluate the typesof employees they hire because who he has working there currently need to go. Read more