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Reviews for Popeyes Louisiana Kitchen in Fort Saskatchewan, AB

Liz Andrade 1 year ago
3

So after posting that I was disappointed that Popeyes couldn't get their act together with the correct hours, I see that they... actually changed them, Yeah!! I have never experienced any wait time but I always call ahead to get the food ready for pickup.Also, I went onto Google and changed their Mon to Thur hours to what they actually are and then someone from HO must have goneonto Google to change them properly. Good on you for that HO, your reputation is on the line here. Read more

Liz Andrade 1 year ago
1

Disappointed that they have not taken the time to change their hours on Google, staff just hangs up and says sorry, Google... didn't update, I guess they don't know that it is their responsibility to change their operating hours on Google. Food is goodthough. Read more

Jennifer B 1 year ago
2

Food has always been pretty good the few times I?ve been to this location ?. But man. Expect to spend at least 20-30 minutes in... the drive thru or in restaurant Read more

Andrea 1 year ago
1

Our spicy chicken burgers just tasted like old grease. No flavour at all and a tiny amount of hot sauce on the bun. The rice and... beans were mushy, runny and greasy? so gross. I?ll never go back to this location Read more

Tammy Deal 1 year ago
1

Very poor experience! Waited close to 15 minutes before the staff at the counter could take my order only to be told it would be... a 20 minute wait for the chicken to be ready, needless to say we went elsewhere..... Short staffed and inefficient customerservice, taking an order then filling that order before moving on to the next order was a real ineffective use of time. Phone inorders being prioritized over walk in customers is both frustrating and inappropriate. Read more

Skryz DV 1 year ago
2

Not a great experience for my visit to this location. The food was great, the atmosphere, not so much. Someone felt it was... appropriate to play racially charged music filled with cussing, well above a reasonable volume. I'm okay with all genres, butthere is a limit to what is okay for a public environment. I had come with a child, and ended up.leaving before he completedhis chicken due to the obscene music. There was about eight employees working. No one stepped up to do something about whatwas happening, leading me to believe this is the "normal" at this location. It does not encourage a return visit, no matter howgood the food is. Read more

MJ B 1 year ago
1

Will absolutely never go here again. The incompetents runs rampant. Got our meals home and didn't get what I ordered. Completely... wrong! Didn't get my receipts given to me, so no way to actually even confirm my order number. Which doesn't freaking matteranyways, because when you call the store it goes to a cheery voice mail saying "we would love your feedback! Please leave amessage and we'll return your call as soon as possible". This is not the first time I have had problems with this location.Today was a bad day for me and I just wanted comfort food, instead all I did was cry. Thank you Popeye's for making an awful dayeven worse. Read more

Michelle R 1 year ago
5

Shout out to Maribel! Her service was so kind, personable and accommodating. I would definitely go back again based on her... smile and service. Read more