Reviews for Krispy Kreme in Gastonia, NC
I don't like leaving bad reviews on companies where the food and product is actually good but the service is terrible and that... is predicted from Management. Waited in the drive thru line for 45 minutes. Make sure you have enough staff during the hot &ready hours ! Keep the line and business flowing. Read more
Put in online order . Went to store and picked up 4 dozen and was told by employee they had no bags to put the boxes in. It?s... 7:00 am & now I have to carry four boxes with no help! Your store needs to be fully stocked! & when I asked for some napkins shetold me yes we have some but their just going to fly off the box before handing them to me. Employee was not rude but could haveleft her opinion about the napkins to herself. Please restock on necessary items for the store!! Read more
Location sucks. Often no dine in. Hot light is rarely on during hot light hours. Nobody answers the phone so the system hangs up... on you. I wish they loved customers as much as I love doughnuts. Read more
The drive through had a 15 minute wait. The donuts ???? were great. The milk shakes were terrible. Please wash the machine... after each order. I did not order caramel. K.K. please get better intercoms system for drive through. He missed 1/2 ourorder, kept telling everybody in line to talk louder. Read more
I get donuts from here every friday for my coworkers when the inside is open. I am usually late and in a hurry and wont do the... drive threw. I have found this is the cheepest nice thing to do for about 20 people. Everyone loves these donuts. Read more
The Fat Kid Bug Light brings them in. Line moved fast. The reason for the 3 star is they quit making the Glaze Cream Filled.... They can make a chocolate covered cream filled, raspberry, lemon, or custard but not a glazed creme filled? Come on KrispyKreme! Bring back the Glazed Cream Filled! Read more
Good selection of doughnuts. Signed up for app got a free doughnut. Purchased 2 dozen and got a discount with app. Everything... was fresh. Read more
Amazing how fast this place went downhill! Lobby/ dinning closed permanently. Drive through only and be prepared to wait a very... long time in line. Lastly the Hot light is only on at around 6pm in the evenings, if even that! No morning donut and coffee onthe way to work. This place would be better closed! Read more