Reviews for Josephine's Tea Room & Gift Shops in Godfrey, IL

Good morning, I'm sorry that I can't give a more positive review. Our experience was actually very disappointing. We brought a... nice size group of family and friends and well simply put, neglected by the staff/waitress/supervisor. Food came out 48 minutesafter we were seated. We were the first party there but other parties were served first. Our soup was not hot, they placed us ina cold room, when we asked if they would turn the heat on for a little while in the room, the supervisor refused. It was a veryunpleasant experience for our family from out of town. We have frequent this restaurant for years. But I don't know if I canpatronize a restaurant that doesn't value me as a customer. All the things that went wrong with the service, and nothing wasdone to accommodate us. No apology, nothing. Every customer is important, everytime!!!!!! Read more

Extremely poor service! First table seated at 11am and didn?t get a drink order until 11:35 and then about 15 minutes until... drinks served?-other tables were and eating. Finally took our order?-another long wait?-took dessert order early, but tableswere cleared and no dessert!!! Thankfully, our lunch was prepaid or were would have waited again. Lots of servers and busboysrunning around, our server was friendly, but inefficient!! Been to Josephine?s many times and absolutely love it! But, verydisappointed! ! Food was fabulous! Read more

Food was awesome. Lobster Bisque was on point. Beautiful atmosphere and the service was great. My sorority sisters and I enjoyed... our time. Read more

Came for brunch, it was busy but we were seated right away. Had soup (lobster bisque) and salad and sandwich (roast beef with au... jus), fresh and awesome. Desserts were fabulous. Definitely recommend. Read more

Everything we had was amazing! Great little place for lunch with the girls. Huge portions, so bring the husband along. The salad... and soup in the pics is the small chicken Ceasar with cup of lobster bisque; we thought the salad was the large on another tableso super surprised to find it was the small. All of the desserts were delicious. I got the side of pasta salad with my club; I'dlike the recipe????. Read more

Great service, food is delish. A little too cramped but I've been lucky enough to sit by the fireplace. Definitely going to be a... traditional Christmas brunch. Read more

This place was marvelous. Beyond what I could ever imagine. My first visit, I've always wanted to go. It was well worth the wait... . Read more

Been coming to this place since they had one little dining area. They are a great place to escape from the world. Good gift and... great deals for that special occasion piece for yourself if you know what I mean. ??????????If you haven't been you got to go. Read more