Reviews for Holy Smokes - Green Bay East in Green Bay, WI
Friendly and knowledgeable staff that are always there to help me find what i need.
Staff was very attentive and knowledgeable. Great experience. Open late for those last minute purchases.
Stone Age record keeping makes people wait unnecessarily. They use customer notecards stored in random boxes and in random order... instead of a $200 computer while the line gets longer and longer. Owner refused to sell me anything one day because I did nothave my ID. I am in my mid 40?s with a full white beard. This is after countless other purchases. Today, I purchased an item andnoticed the seal was removed from the box and the item. I walked back (about 5 seconds after I had walked out) and told thecashier that it was missing the seal and that I wanted a new one. She said she had to call and ask her boss. He didn?t answer soI asked for my money back. She couldn?t do that either. Owner called back and they finally agreed to just give me a differentone. I think they are putting defective/returned products back on the shelves in the hopes of duping their customers. What ajoke. You lost a good customer and I?ll make sure everyone I come across knows what a scammy and backwards place this is.Thankfully there are many other options in the area. Read more
These guys are awesome. I am from the valley and work in Green Bay. I took a chance on coming here to get what I needed, and I?m... so glad I did! They?re very friendly and really know their products and listen when you are explaining what you are looking for,and recommend what they think will help. Great prices too! Huge selection of glass and accessories ?? now I have a second headshop that I love! Read more
Man there is a older guy in this place with a beard and longer hair I cannot remember his name but I will say he is by far the... best person I have ever met for a customer service person. My wife and I went in looking for something which they didn't haveout on display he seriously went into the back rooms and made it a point that we left happy and was awesome conversation theentire time. Every single time I go into this store I will choose that man to deal with over anyone else! Just a really greatperson to deal with and I wish I knew his name off the top of my head but the experience dealing with him was awesome Read more
Nice place, The gentleman behind the counter was very sweet and helpful to. They have a nice selection of items stop in and ck... them out. Read more
My favorite smoke shop in Green Bay. They have all the vapes, and lots of other cool things. Its small but I could spend at... least an hour looking at all their cool stuff! The long haired older guy is the best but of course he is because he's my dad!They definitely smoke the competition!! Read more
Horrible!!! Waited 15 mins at the counter. 4 employees 1 other customer. They were busy joking and eating products because they... fell on the ground... bought a torch here it lasted 3 days. The same torch was $5 cheaper at tundra I noticed today Read more