Reviews for Panera Bread in Gurnee, IL
Panera isn't what it used to be. Ever since they stopped selling the chicken Tortellini and the caprise sandwhich its gone... downhill. The quality of their products has gone downhill. Ps. For this location specifically, be ready to wait for your ordera while Read more
The absolute worst location, the service is terrible and the young kids they have in the drive thru have absolutely no manners... and no respect for customers. *** Update *** This is still the worst panara bread, I ordered a salad and got moldy blueberriesin my salad. Man these. kids in the drive thru need to be fired... GO TO CHICK-FIL-A..... those young adults are great, theyknow how to treat their customers. Thee kids at panara need to be fired... Read more
I placed a curbside pickup order and put the wrong phone number in to contact me. When I went to pickup my order, Ines came to... my car to let me know that they didn?t have what I ordered. I told her anything worth the amount I spent is fine with me and shebrought out a box of pastries worth more than what I paid. It was a selfless act that absolutely made my day. Thank you, Ines,for your great customer service!! Read more
my friend ordered a half sandwich and they put almost no sauce, not nearly enough chicken and no onions. I work at the Panera in... Kenosha so I know how it's suppose to look and it looks like they threw it on and made it in 3 seconds. my sister said it lookedlike **** or grabbed from the garbage. when we showed them they didn't fix or remake it. they gave us a side of onion. worstservice I've seen. Read more
Haven't had anything from Panera since they stopped selling my favorite cream cheese and will not try again. Spent $25 for soup... half salad and half sandwich. The soup was good but the size was small (this is their ?bowl? in the picture). The half sandwichand salad definitely not worth the price. It didn?t taste like much and not to filling. Maybe it's better fresh at the storerather than delivered but I will never find out. Hard Pass. Highly disappointed. Read more
A descent panera bread. located in the heart of Gurnee near the Gurnee mills. Clean and friendly stuff. Inddor and outdoor... sitting arrangement. Read more
Very nice location. Comfortable and modern feel. Service time was good and they offer a screen to see wait times for pickup too!... Manager seemed very welcoming and was on top of things when it was busy, food presentations was good too. Tomato soup in breadbowl tasted great and the two Green Goddess salads we got were very fresh. Minus one star for no green tea :( Read more
Worst Drive-Thru experience! I?m a Panera Bread regular and the service at this location was disappointing. My husband ordered a... hot coffee and the girl who gave it to him at the window spilled it ALL OVER his hands!! The lid was not even on properly. Ontop of that, they got my salad order wrong and gave me Chicken Caesar instead of Greek salad (no chicken). Not only did he haveto park the car and go inside just to switch it out, but we were over charged. Read more