Reviews for Subway in Houston, TX
TERRIBLE TERRIBLE SERVICE, the guy behind the counter was very slow and rude while making my sandwich, get to the register for... him to tell me I can?t use a coupon that the manager refuses!!! I told him to call her and the customer behind me left becauseshe had a coupon as well, terrible to lose 2 customers back to back over a few dollar savings, it?s not about the money it?s theprinciple! Be aware and drive to a better one! Read more
Employee is absolutely rude and doesn?t seem to want to be there. Not sure how he still has a a job. Highly recommend driving a... few minutes more and going to another Subway. Read more
CONCEPCION YOU ARE THE RUDEST, CLUELESS MANAGER/ OWNER THAT I HAVE EVER MET. HOW CAN YOU TELL ME I USED THE DOOR DASH APP AND I... CLEARLY USED YOUR WEBSITE THAT STATED YOU USE DOOR DASH FOR DELIVERY; SO YOU CANT REFUND MY MONEY? YOU CANT EVEN GIVE ME MYFOOD? MA'AM THATS THEFT. YOUR EMPLOYEES ARE RUDE AND YOUR CUSTOMER SERVICE IS HORRIBLE!! I HOPE THIS REVIEW HELPS OTHER PEOPLETO STAY AWAY FROM YOUR RESTAURANT. OH BY THE WAY, YOUR CALL WAS MONITORED AND RECORDED. Read more
I asked the guy to make me a sandwich?he put stuff on bread and wrapped it up- it?s delicious I appreciate my freedom to choose... but I value the gratitude I have for getting to eat?so many don?t have this privilege Be kind to ppl Respect ppl in serviceroles The audacity of some customers really boils my blood I appreciate the great experience and yummy sandwich Read more
I used to be regular here. But the last two orders were really screwed up. I ordered veggie delight foot long on 9/2/2022 and... again on 9/14/2022 through the app. Both the times, there were hardly any veggies in there, inspite of me clearly specifying itin the order. In the 9/14 order, it was just like eating bread alone. She put more Jalapenos, though I specified less of it. Iam not coming back here. Please fix the problem. So that, at least others can enjoy their meal. Read more
This location is full of rude employees who have no sense of customer service. I am still fighting for a refund for a sandwich... they could not make because they had no chicken. Instead of calling me before I drove up there, the lady handed me a receiptthat said paid and wrote "no chicken" on the receipt. I requested my money back & she walked off. I had to go back to my office& I called the restaurant & the ladies there just kept hanging up in my face. I paid them $30 through the app & I received nosandwiches & I AM STILL FIGHTING FOR MY MONEY. If you patronize this location, DO NOT ORDER THROUGH THE APP. They will rob you &refuse to give you your money back. BUT THE WORST PART IS THE CUSTOMER SERVICE. No one was willing to help or send me in thedirection of assistance. I have worked in Greenway Plaza for 10 years & this is THE WORST SERVICE I have ever experienced atthis location. It does not matter to the people who work there, but I will hand over my money to horrible service & stillreceive no sandwiches. Read more
This is the third time i?ve order from the app and every time they get my order incredibly wrong. It?s as if they don?t read the... tickets, litterally. Biggest mistakes are always the bread and size. Read more
This is a horrible place with nasty staff. The woman who took my order didn?t explain extra charges until i got to the register... and when i told her she didn?t, this other woman jumped in with a nasty tone telling me she did and continued with a back andforth argument with me. She appears to be angry, aggressive, and very unprofessional. I was in shock when she said she was themanager when i asked to speak with the manager. Her name is conception. I said i would report her and she said she did not careand asked me to leave. I later google the place and saw many people have complaints about the rudeness of the staff. I willdefinitely never step foot in that place. Something needs to be done, the leader is rude and that?s why the staff is rude. Thismanager needs to be fired or trained on interpersonal skills. Read more