Reviews for Jimmy John's in Hudsonville, MI
Got an unwich and it was all lettuce, one slice of deli meat. Asked for onion (which got) pickles (non added) plus dry. Very... disappointed! Read more
ABSOLUTELY HORRENDOUS!!! I walked in at 12:30 pm and this worker names Caleb (I think he?s new) was VERY rude to me. He was on... his phone and when I said I needed help, he told me to shut up. I am offended by this service and this generation. This is anabsolute outrage and I will not be coming back. Caleb ruined my love for Jimmy John?s because I don?t feel welcome thereanymore. Also, when I gave him my order (on white bread) he recommended a Slimmy Jimmy instead. He said that is probably betterfor me. Thank you Caleb for ruining my Jimmy John?s experience. You don?t deserve the $12 an hour you?re making. I can?t believethis generation. Read more
Pulled up yesterday at 4pm, lights on, drive-thru open. Yet when I pull up to the intercom, the employee blurts ?we aren?t... taking orders now. We are waiting for a staff shift change.? Ummm, so you can?t work or turn off the lights as to let customersknow you are closed? Don?t start with CoVid, labor shortages, blah blah blah. There is something called work ethic and customerservice. Why are you standing around at your work place, if you?re not working? Not sure if this is mismanagement or poor workethic. Read more
Got both of our orders wrong. Ordered a club lulu and beach club. Not sure what we got but it wasn?t those. Unfortunately did... not notice it until we got home and didn?t have time to go back. So my kids just ate them. Just a bummer when you spend that anddon?t get what you ordered. Read more
I had never been to Jimmy John?s, but these people were really nice and helped me find what I wanted. They didn?t have as many... options as Subway but the food tastes so much fresher I didn?t mind! It was fast even though I was a bit slow lol, definitelywill be coming back!! Read more
Forgot the chips on my order then tried to argue with me about it. Failed to cut the sandwich in half as well. Very simple... requests, but their customer service was horrible. Read more
Only 1 star because you have to give at least one star. As many understand staffing shortages etc I whole heartly respect every... business and employee however when the drive thru person doesn't speak grunts at you and points at signs rather than answeringgives wrong food out ( without a bag even) and upon calling the manager didn't want to even fix the issue and unable to deliverwhen they offer delivery . Currently disabled and took alot out of me just to get there and couldn't handle pain to go back .Will never return and will make sure to get this review as many places as possible. Read more
Freaky slow and freaky stupid. Sat in the drive through for 10 minutes without moving. When I finally got to order, I ordered my... usual (slim 4 with a side of oil and vinegar, which I said I'll pay a dollar extra for). At most stores, this order isn't aproblem. I have even done it several times at this location. I was told that in order to get oil and vinegar, I need to buy aturkey tom which is loaded with veggies I don't want. I'm not going to pay an extra $4 for 1oz of oil and vinegar. When Ipointed this out, they didn't care. I work in customer service and can't imagine treating repeat customers like this. I will nolonger be spending my money at Jimmy John's, but rather at other subs shops. Read more