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Reviews for Panera Bread in Indianapolis, IN

Sharon Kruggel 1 year ago
1

I?m not very happy with the service at this particular Panera Bread. I have been to many others but I?m not happy with the... customer service I got. Yes, I should?ve called first to find out but I didn?t. I am a Navy veteran and I read online thatPanera Bread offers a Veterans Day special which is a Pick Two. The girl that answered the drive through was very rude. She atfirst said hold on and when she came back she said, in a nasty tone, ?that?s a scam we don?t do that?. Ok, for one, I read itwhen I was looking for Veterans Day deals. The other, she could have been like ?I?m sorry we don?t offer that but Happy VeteransDay?. Sorry if I think I deserved better treatment but when you work with customers, please be nice and not rude. I?m glad Ilive closer to another one where I have seen how they treat their customers. Read more

Eric Hernandez 1 year ago
2

Food quality was not that great and price was outrageously expensive. My wife had a bowl of soup, I had a chicken sandwich and... we each had a soft drink and the bill came to $29. Really wish I had gone to the Chick Fil A across the parking lot Read more

Jordan Buck 1 year ago
1

Do not use the drive thru I unfortunately got wedged between two cars and couldn't leave. I waited in line for 30 mins to get a... drink. Pull slower cars to a parking spot like every other restaurant. Read more

Jason Piotrowski 1 year ago
5

Great food as expected. What was unexpected was a super helpful employee managing the food counter and making sure every order... was correct and given to the right person. Read more

Alexis A 1 year ago
1

These restaurants out here are so annoying. Why are y?all closing at 8:45 when it says y?all close at 9 PM. I waited in line for... 15 minutes just to pull up to the drive thru saying they?re closed. How? When it?s 8:45 and I BEEN in line? And they aren?t evenprofessional to speak themselves and let people know. It?s weird. And I?ll never be back. Extremely Unprofessional I thoughtthis place was a little better then restaurants like Mc Donald?s. The only difference is the food obviously Read more

Julianna Merlo Fitzgerald 1 year ago
2

Not sure what was going on this morning. The bagel I ordered came torn in pieces. When I asked for a different sliced bagel, I... was told they were all like that so it would not make a difference. I made do with the bagel but as I was sitting down trying toenjoy breakfast, it seemed like the place was in total chaos. Workers yelling at each other. People seemed confused and franticwith what they should be doing or what was going on. And, I noticed that other people sitting down eating bagels had regularsliced bagels. Just disappointing. Read more

Jasmine O'Conner 1 year ago
5

OMG, the food was so fresh and good. The staff was really nice as well. I would definitely return to this location.

Sara Moore 1 year ago
2

Honestly, the food was good until I was eating my brownie which had some kind of wrapper in it. Like a big one. The staff wasn't... very professional either. Lots of yelling and carrying on in the back. Sounded like a party back there. Read more