Reviews for Copper Point Resort in Invermere, BC
It was beautiful and more than we expected. Full out condo with washer and dryer, fire places and full kitchen. The pools are... heated and well maintained. Staff is wonderful and very helpful. We are definitely booking there again. I wish we lived in theunit we booked. View was amazing. Best part was the staff though. We often get horrible service but not at all bad with thisplace. They treat you like you're a high end client at family affordable prices. It was so appreciated and made our holiday oneto remember. Read more
Room was clean, small but adequate. Staff was very friendly. Bed & linens comfortable. Would be great if there was a coffee bar.... There is a restaurant on site but only served a full buffet breakfast. Great if you want, & have time for, a big heartybreakfast but if you just want coffee with real cream, instead of the powdered stuff in the rooms, plus maybe a piece of fruit &yogurt, muffin etc there is not that option. Luckily there is a Tim Horton's within walking distance. Read more
This was a pleasant surprise. It was a poor guy's rich man retreat. Massive warm pool. Very nice hot tub. Workout room and... indoor pools. And the rooms? Well laid out and well built. I loved my ground floor patio. Read more
I came here about a week ago with my family. The room was very nice and clean but room service and pool weren?t good at all. We... had to order more towels because we weren?t provided as much as needed (we were a family of 6). I got my youngest sister to calland the woman at reception was a bit nice but it ended up taking about 30 minutes until my mother had enough. She called thereceptionist and asked where they were, the receptionist sighed and said she was gonna deliver it herself, she didn?t do it! Wewaited an HOUR for them to come. The pools are definitely not cleaned. The bottom of the indoor pool is all cracks and brokenfloor pieces which CUT our feet. There were bugs all over the pool bottom and top. We believe all they do is put chlorine. Read more
We are so impressed with this resort! We had to make a last minute booking at midnight as we had a horrible experience in... radium! We were taken care of from that moment on. The location, room, grounds, staff all were exceptional! The pool was enjoyedby our family the poolside cabana was a plus! Only negative is that we wish we stayed longer!! Highly recommend and we will beback for sure! Thank you! Read more
My family and I stayed from Sunday till Friday. When arriving we asked if there was a cold jug of water with lemon or... complimentary coffee in the lobby or dining room advised no our room was not ready for a couple hours . We were then told wewould not have our room cleaned all week do to shortage of staff. We than asked what time the restaurant will open, we were toldthey would not be taking any more reservations they were full till Thursday evening . We did go to the restaurant and it was noteven half full and ask if we could get a table for 10 flat out said no even though the restaurant patio was empty . Than toldthe restaurant is closed Tuesday and Wednesday with the pool bar every week . Copper Point advertises its restaurant open 7days a week . We were a group of 6 adults and 4 children staying at the Copper Point . Last night there went swimming could notfind one clean towel any where they were all dirty . For the amount of money we paid to stay here it will never happen again .I?m not sure who is the manager is at this resort , but they could be doing so much more to accommodate their guest. Read more
We left feeling very underwhelmed from this property. We really enjoyed our dining experience at Elements, which was our... highlight of the property. We found our room to be in need of maintenance. There were tiles missing from the fireplace,scratches on the floor tiles and furniture. We found someone else's old sock behind the dresser and was covered in dust. The bedlinens were substandard with very lumpy pillows. We did not find the mattress to be great, not terrible but not great. We werevery disappointed with the lack of housekeeping services, staying at a hotel to us means fresh towels and our bed made daily. Wedid enjoy the pools however. All in all for $285 per night we were disappointed for the value. Read more
Where to start.... this could easily have been 4 - 4.5 star review except for a couple things. Let's start with the bad... Our... room #314 that we had booked months in advance smelled very strongly of cigar smoke. It was so overbearing that we had to standout on the balcony while we figured it out with the front desk. It made us wonder if the room had been cleaned and if it had howdid the cleaners not notice. Let me be clear the second issue we had is personal preference for my wife and I and will not bethe same for others but should be noted...this Resort is 100% family-oriented way way way more than the website or other reviewsmake it seem. We were looking for a relaxing quiet get away and this was not it. The pool and hot tub were packed with families,and it was very load. The complaint is not about at all the families having fun, the complaint is the way the website makes theresort look more adult oriented then it is. The last complaint is minor but again should be noted. The furniture in the tworooms we had was old and showed lots of wear. The TVs were all very small and 2 of them had color issues due to their age. Forthe price paid I would expect the rooms and the amenities in the room to be kept up. The Good... Once the front desk found outabout our room smelling like smoke, they immediately upgraded us no questions asked. We ended up in room 418 which was a hugesuite. The rooms themselves are very well laid out and look amazing. Two balconies with BBQ's and great views. The staff areamazing the took care of the smoke issue right away and throughout the stay made sure that we were taken care of. The spa isamazing, great staff and great facilities. (4.5*) I will review separately. The restaurant was good. (4*) will reviewseparately The gym, pools, hot tubs and amenities were all amazing. This is a very nice resort and would be a great place forfamilies. We would have for sure brought our kids here went they were younger. Read more