Reviews for Jimmy John's in Kenmore, WA
Bread was over cooked and burnt a little. Usually it's so yummy. Will eat here a again but bread should not be served this way... especially at the price I paid. Read more
I wish I could leave zero star for this location. Can?t even accommodate online order pick up, making customers wait in drive... through for half an hour Read more
This store specifically is my go-to Jimmy John?s as they typically have freaky fast delivery but 2 weeks ago I had my first poor... experience. I called in to place my delivery like normal, provided my contact info, address and payment over the phone, butafter an hour, I called back to find out they d or delivery address? Even after accepting my payment?? Understandably, it wasprobably very busy and I attributed this as a one-off. The manager was gracious to offer a complimentary cookie, chips, and/orsoft drink, which I obliged to a soda. Shortly after the call, the delivery driver hastily dropped off my food but no soda. WhenI inquired, he stated that it wasn?t on the order so he didn?t bring it. He did offer to go back to the restaurant but with thelack of communication, I didn?t want to risk being charged, especially after waiting 1.5 hours for my order. Now today, 9/262:20pm, I was informed that they no longer deliver to my location after I provided my personal info and confirmed my name,number, and address. I am at a loss and severely disappointed by their inconsistent service as of late. Read more
Staff at the window was short and acted unhappy. The food...AWESOME the best tuna sub! Turkey with all the veggies is my go to.... The bread is soft and very good. Great for lunch and dinner! Read more
I have to compliment these guys at this location! My daughter and I went through the drive through to try the chicken wraps... (which were delicious). And then we parked and went inside to use the bathroom... Cleanest bathroom I've ever seen at arestaurant! And the restaurant itself was sparkling clean!!! The employees were very friendly and polite!!! They really careabout their customers and that is extremely rare nowadays!!! The manager at this location should give them all a raise!!! I willdefinitely be going back for more wraps before they are gone!!! Thank you so much guy's, and keep up the good work!!! Read more
Order #9 all the time at Jimmy John's. I ask for no tomatoes, and most the time I have them on my sandwich. But tonight, I had... the best #9 with no tomatoes. Thank you!! Read more
I just wanted to say that Heather was AMAZING. She?s truly a wonderful employee and this store is very lucky to have such an... incredible person working for them. She was so kind and friendly when helping me with my order today. She even took the time toassist me even though I could tell they were short staffed and she was very busy. Definitely someone who knows how to make aperson feel welcome! Read more
I'm not sure what exactly is going on here. When I walk in I'm greeted and I have my sandwich in less than 3 minutes, walking... out the door, great service. When I use the drive through the service is awful, I've had 4 different people at the window andthey all treat me like I'm inconvenienceing them. I have to ask if I can give them my number to get rewards and each time theyget an attitude about it. Jimmy John's, why are your employees miffed about the drive through? Read more