Reviews for Chick-fil-A in Lake Charles, LA
Most efficient drive through system in town, holy cow. I had a big order for 6 people and everything was perfect. The packaging... was well thought out, which is impressive because it's usually overlooked. (Example: I had 6 drinks, they gave me two drinkcarriers; one 4 cup, one 2 cup.) Read more
I love Chick-fil-A. There's this one young lady that I absolutely enjoy seeing, I will make it a point to remember her name next... time I go. I wish we would have one in Kinder, I would eat there every day!! Spicy Southwest Salad is my favorite & Mac andcheese is just like maw maw's homemade kind???? Read more
Quite disappointed. Because this is a major chain I have expectations that this one completely missed on. We chose this on a... road trip because of the play place for kids to run their energy off. This play place was closed and has been changed to atraining center. They had a wall of seating taken up but temporary walls. There was very little space to line up and it was incomplete disarray. The staff were seemingly poorly trained. A hallmark is to hear ?my pleasure? in response to thanks. Nothere. Except for the manager. Tables weren?t being cleaned on time, the restrooms were in need of attention. Quite disappointedwith this location. Read more
Obligatory 3 stars, but this was the worst Chick Fil A. We got the alert our food was ready and then, 10 minutes later, actually... got our food. I?ve been to busier Chick Fil As with lest staff and gotten quicker service. The staff, as always, weredelightful. Overall, took forever. Avoid during the 2pm hour. Read more
First of all I never have issues with chick fil a. Today, I ordered my lunch for work and I got a notification saying there was... an issue with my order. So I called and they said the charge would return to my card, but they went ahead and pushed the orderthrough as a comp because I was the last delivery of the day. As always, they went above and beyond to satisfy. And of course ittasted amazing too! Read more
Unlike other locations. Drive through was a complete mess due to one worker. We sat in line forever, just to get around the... building. As we finally made it to the order canopy we realized that one worker, in particular, was taking her time visitingwith customers. Another lady was working the other side and would have to walk around the building to collect orders. The onetalking would handle one car while the other handled 5-6 (or more). Unfortunately we picked her line and when we pulled in shewanted to tuck the tablet under her arm and have a long conversation. While this is typically an admirable trait, the line wasliterally wrapped around the building out in the street. We pushed her to take our order so we could get out of thecongestion. Pulled around where a guy was running food. He assured us he had put sauces in our bags himself... he had not. Healso had a single truck waiting at the window for food. Didn't park the truck, just let it set there holding up the massiveline. Overall, not what you expect from a Chick-fil-A. I rarely eat Chick-fil-A because of the crowds. Howver, I have toadmit it's normally a quick'ish process. This location has employees throwing a massive wrench in the works. Read more
This location is not yet offering Dine-In. Carry out and drive thru are open. We opted for carry out. We ordered custom... breakfast sandwiches. Staff was polite and correctly took our order. We received a very hot, fresh, and perfectly madeorder! The bathrooms were clean and functioning. Great service! Will be back on our next road trip. Read more
The wait time at the drive thru was over 20 minutes and when we got to the window, no one had prepared any of our order. ... Everyone was friendly and courteous. Just slow! Read more