Reviews for Taco Bell in Lake Stevens, WA
Food is always good, but it's the wait time to get the food. The past 2 trips I've done, start and finish of me getting in line... and getting food has been over a hour, which defeats the purpose of fast food. Once I got to the window, I waited for 10 minutesbefore I got my food. I will no longer be going to this location unless there is no line. I don't know if it's a personnel issuewhich is more than likely the case, or just getting the food out in a timely manner, but if you see at least 4 cars in li ebefore you order, expect to be there a hour. Read more
If im delivering or buying. These guys either have manager who doesnt pay attention but after 9pm, There lacking and the wait... time is garbage. I want to give some business in all just not acceptable. I have respect for customer service and waiting, buteverytime its outrageous. Hire some late night people. Or close at 10pm. Who cares if you close at 10pm atleast you still willbe ablr to keep some employees. . But loosing alot of customers. All these negative reviews.what does it really take . .. Keeping the lobby closed cause no one wants to work here is the real outcome. Its cause managers. The usual fast food industrynews. Read more
They offer grab and go service thought the app but don?t actually have it. Ended up wasting 10 minutes to find this out after... they took my money and then still had to wait through the drive though. Ordered 2 boxes and all the food was dumped into the bagwith the chips dumped out everywhere. After getting my order, they missed one of the main items. Had wait though the drivethough again. Wasted 50 minutes and fuel and all I got was a ?free? taco for my troubles. This store needs new management Read more
This used to be a good store but over last two years has gone downhill sharply. Store closed randomly at unusual times of day... with nothing posted on store or website. Drive thru is usually 10-16 cars long when they ARE actually open with about 30 mintime to window. They are also a frachise which means they wont carry your favorite new menu items as i was informed by theemployee when i recently used drive through to order the new 2 dollar burrito being advertised. On the whole i will usuallydrive 3 miles to the next nearest Taco Bell when I have a craving. Read more
I selected the option in the app to pick up my food from inside the restaurant. Upon arrival the dining area is closed. I was... able to access the dining area by a door that was open and asked to receive my food. I was told I had to sit in the Drive-Thruline which was 10 cars by that time to get my food. That defeats the purpose of me ordering my food on the app to pick up in thedining area because I didn't want to wait in the line and now I have to wait in the line. I asked him to please just give him myfood he said no and that I could cancel my order but there's no option for me to cancel my order in the app. I am very upset andthis isn't right the option to pick up in the dining area should not be available if the dining area is closed and it isn't anaccessible option. I don't have time to sit in line to get my food I have other things I need to do. I just wanted to getsomething quick to eat. So now I'm out the money for the food and I have no food. Thanks a lot Taco Bell Read more
This location consistently has a cone in front of the drive through to indicate they are closed and they always close early.... They say open till 2am and they close at 10pm or 11pm all the time(tonight is a example). You can tell that this impacts yourother locations as well. I have always been a Taco Bell customer and this location has discouraged me from supporting. Read more
Out of so much stuff. Tells me their new item only to tell me they are out of chicken. Weird. Hand written signs all over the... speaker where you order. You think it would at least typed and printed. Wait times weren't bad but I think it must have beenbecause they were out of so many items. Read more
Ridiculous wait times. Why bother even getting fast food if it takes longer than if I sat in an actual restaurant? This location... should be completely closed until they can hire an actual team of employees because this is incredibly bad business practice atbest. It also is particularly unfair to people who use the App that cannot just cancel their order. Fix it or close down. Read more