Reviews for Chipotle Mexican Grill in Lakewood, OH
Back when I was attending Lakewood Highschool 2006-2010 this was the premier Chipotle location. Today in 2022 it is the worst... and needs to be shut down. I won't even begin to complain as there are so many glaring problems it's just not even worth typingall out. You were warned, Avoid this Chipotle at ALL COSTS! Read more
Food was good, alright customer service some of my lettuce look like it was going bad took it out a bit disappointed tho, had to... eat ???? so finished my food. Not a bad place tho would still recommend it place was clean Read more
They Are Very Rude. Over Charges, The Head Manager Is Very Racist And I don?t usually get racism assaults but he was gross. He... said he was in charge of the entire store. I see why his workers are so rude and careless. Not only did they charge me 3 dollarsmore for the same order I got the day before but they put 3 chicken bowls in one cheap bag, and my bowls fell out on the dirtygarage floor. I called to tell the manager he said he can?t do anything without A receipt. Excuse me if I don?t hold on to fastfood order receipts it?s not like it?s close, you don?t usually have to return anything. Chipotle use to have classy bags nowthey have trashy bags. Please save your receipts it?s not the same friendly classy place it use to be. Now the even charge forevery tortillas even for A chicken bowl. Hopefully you get A cashier that can actually count and know how much she shouldcharge for tortillas. Read more
Double rice, double chicken, extras cheese. Doesn't look like it at all. Smaller than the other bowl with single meat. No black... beans either. This place has gotten worse and worse. Read more
I ordered a burrito bowl and chips for myself and a kids quesadilla, via mobile order. Chose 6:10pm for pickup. Walked in at... 6:20pm because I figured they would be busy. I did not get my order until 7:03pm- 53 minutes late. I?m okay with a little bit ofa wait, but nearly an hour is unacceptable. Got home and they gave me 2 burrito bowls and no quesadilla. My toddler really won?teat the bowls so, I had to find something else for her to eat. I guess it?s my fault for not checking at the restaurant, but itprobably would have taken another half hour to get it fixed anyways? I am assuming they are severely understaffed. Managementneeds to fix this! Read more
Stopped in today to get a salad for lunch no problems outside of they were out of a couple items not a huge deal. Pay and go to... get silverware and apparently they don't have forks. I asked how am I supposed to eat a salad the response was well we havespoons smh what a joke last visit to this location. Perhaps telling the customer before you order a salad hi we don't have forksfor you to eat it with. Also appreciate the tablespoon of salad dressing given. Read more
This Chipotle does not resemble the rest of the chain. They lack customer service, freshness, and readiness. Something is always... wrong when I visit this location. Save yourself the time and don?t eat here or take the drive to the next nearest chipotle.Avoid this one at all cost. April 13 at 8 pm. They continue to be the worst. The lady was so rude Online orders are the worst.It?s a bowl full of sour cream. Hardly any rice in the bowl. I?m disappointed. Read more
Three stars for the friendly employees and look of the establishment. Iv had a lot of chipolte in this lifetime and something... was off. The rice seemed more sushi like/heavier than usual. I tried the hyped Garlic Guajillo steak, I wouldn?t get it again.Ordering over the counter I knew I had said it wrong and asked for the correct pronunciation. I had butchered the word butlearned a lesson. Leaving me to wonder how many other people say it the wrong way all day without knowing?? Guajillo- I preferthe traditional chopped smaller steak bites rather than the strips. Seasoning was? seasoned. I added some fresh lime at home andit brought the flavors together. I?d recommend serving a lime on default with this ?special? dish. It was fun to try. Also, thequeso was iight. Read more