Reviews for Tandoori Xpress in Laval, QC
Edit: we just tasted the food and its GREAT! Thank you for your good service! Some background: We kow our Indian food pretty... well. Ive lived in the middle east for a while where indian food is everywhere and authentic. That being said, i ordered fromTandoori Express last week and the food was extremely salty. All we could taste is heat and salt so we were not happy. Calledthe restaurant and after some discussion the manager offered a refund when i come to the restaurant (3rd party delivery so theycan't send the driver back.. Fair enough. Fast forward to today, we decide to order again using the credit from last week. Themanager recognized me right away and even remembered the entire order (reordered same thing) He was very happy to make it rightand to me thats a sign of professionalism. A good restaurant stands behind their food and respects your money which they bothdid. Mistakes happen and they are a great opportunity to show what your business stands for. The see guys made it right andwere happy to do so. We will be ordering again ? Read more
Horrendous service. Never do a take out. You order something and you get something else. Not trustworthy. Sanitary practices are... very bad. Can taste soap in the curry. Please avoid if you care about yourself. Read more
Do NOT order delivery from this restaurant/Ne commandez PAS pour livraison! Deceitful. We ordered a feast for 2 (Festin du... Tandoori Xpress pour deux) (~40$) avec un AUTRE plat, le cari a l'agneau (~17$). They only brought us the items described inthe feast for 2 (which includes beef curry). When we noticed the mistake we called them and they claimed that the beef curry waslamb curry and that we did not have any other beef curry because we had been "upgraded", without us asking for or ever havingbeen told about it, to a bigger chicken. TROMPEURS. We basically got a 40$ meal instead of the 60$ (70$ after the tip) wepaid. P.S. The taste is right but their side-dishes, as well as their curry, is like a watery soup. They need to make itthicker for it to be called curry... Would recommend any other fine Indian restaurants in Laval like Tandoori Palace, who dealwith customers in a legitimate fashion. Read more
Loved the place. It's small, cozy, fast, friendly staff the food was great too, hot and spicy, just like I enjoy it!! It was a... perfect match on a cold night with friends. We had take out though as the place was closing soon and yet they were courteouswith us. Would definitely go again if I go the Laval rout again Read more
Hello Everybody ! I love Indian veg. Food. This restaurant is an exception in his kind for many reasons. First of all it?s... original Indian food you can?t be mistaken. Secondly let me tell you that I have personal interest and experience in theindustry and I can only congratulate this family for their extraordinary work , for their awesome service. It?s the day I had anIssue that I saw and I also had proof how good they are ! They deserve more than 5 stars...I had the opportunity to speak withthe owners and it?s not only the food that is good. I prefer encouraging businesses that are working hard with their heart. whatI saw amazed me, I have committed that whenever I am in town and if I feel like eating good Indian Food, I don?t need to search.I believe that it?s the quality of the people that makes the quality of their creations... Read more
We went for takeout and had the combos. Food was extremely flavorful and we liked everything. I loved the butter chicken. Will... go again for sure. I agree as per other reviews that it is small inside but we thought it was cute. Read more
Food is good but I'm very disappointed in term of portions and sides of meals. Paid 15$ to get the smallest plastic container of... food with no rice, no bread no nothing. The website is very vague on what comes with the meals. Also, we didn't get the extrabread we ordered. Overall, don't order from them, just pick the next Indian food place instead. Read more
40$ worth of food was missing from a delivery, and no reasonable agreement was possible on the phone. Even if it was an honest... mistake (or an error from the delivery driver), antagonizing a customer is not a viable business solution. That being said, whatI received was quite good, but this will be my first and last experience with the restaurant. Read more