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Reviews for Starbucks in Laveen Village, AZ

James Stamsek 1 year ago
1

Seems to be a trend over the last couple of weeks where they don't have a variety of breakfast sandwiches and wraps. All out... they say. When I asked the employee at the window about it, she ignored my question and told me to have a good day. So if youdo go to this Starbucks and wait in the long lines, be prepared for a limited menu that you only find out upon ordering. As forme, I'm done gambling with this location. Read more

Kendall Walker 1 year ago
1

I picked up a mobile order this morning around 1130 am and the lady who was handing out the mobile orders was extremely rude to... the customer in front of me and to me as well. I asked her for my second drink, she responded with an attitude ?I?m putting thesleeve on?. To the customer in front of me she said very rudely ?I?m going as fast as I can?. I didn?t get her name but she wastaller and she had bleached hair. Her whole demeanor was terrible. I frequent this Starbucks a lot and none of the baristas actlike this. I tried calling the store to express the situation but no one answered. I suggest not having someone who can?t handlethe pressure and cannot communicate to the customers is in a nice way in a high stress environment. I understand how it is, Iwas a former baristas for Starbucks. But her attitude towards customers was unacceptable. There is a standard for Starbucks andcustomer service and she?s not it. Read more

Michael Vidaure 1 year ago
1

Honestly. One star is being very generous! The manager and her little trolls are the absolute rudest individuals! They can be... very nice when they feel like it. Which isn't the way it works when when you work with the public. I just asked for some extracreamer. Really? They used to keep the stuff out and we could help ourselves. I will just have corporate do your job for you.This is the location on 59th ave and the loop 202. Read more

Elle Enriquez 1 year ago
5

I frequent this Starbucks minimum 3 times per week. I always do the drive-thru and wait is understandable. I can?t relate to any... of the bad reviews, staff is always busy, yet they greet you with a smile and provide superior customer service ???????????? Read more

John Bonifas 1 year ago
5

My home away from home. I love when it's packed with students studying. There's only one nitpick that I have about the Starbucks... Phoenix network: I wish there was a list somewhere that showed all the Starbucks stores in the valley, and how busy they are atthe moment. It's no fun if a Starbucks lobby is a ghost town! Read more

Jesse Ellerbee 1 year ago
2

When you get a coffee it?s exactly what it?s supposed to be. This location lacks fundamental customer service practices. The... good baristas seem to pass through. You have to greet people, having them stand at a register while employees walk back andforth and work without a ?we?ll be right with you? is poor form. Do it to them for too long and they?ll leave. Do it to themmultiple times and they tap their thumbs on google Read more

Claudia Gamez 1 year ago
1

ever I made a mobile order since there wasn?t a line thru the drive thru I figured it was going to be fast and be ready but when... I got to the drive thru speaker the person was rude and said you just order!!so i pull up to window they told me to wait upfront when they brought my order the cashier very rude told me next time you make a phone order gives us time to make your orderbefore you come!!! Like really what a customer service friendly yea right not good to start off the morning Read more

Mela Lewis 2 years ago
1

A freaking hair baked into my egg bite! I know it happens, but this has traumatized me and is disgusting. I just think of all... those days where I was starving and driving down the road leaving the drive through to work and ate without looking. Idefinitely won?t be able to have egg bites for a long time.. Honestly it took me months to come back because at the end of lastsummer there was a fly in my drink and when I?m finally able to come back now I have a hair in my food. Read more