Reviews for Jimmy John's in Louisville, KY
It's okay not very friendly when placing order. Food wasn't the best like before. The portions of meats smaller but you could... make a salad out of the topping they put on. Very pricey now with less food Read more
Good sub sandwich. The two young ladies that took my order and fixed my sub were outstanding! They were nice and friendly, fast... and fixed my sub perfectly. 4 stars on the food because Jimmy John's isn't my first pick for sub sandwiches, but they are good. Read more
While I will always seek out a Jimmy John's over Subway or Mike's or any other sandwich making shop this location could do well... with their staff acquiring training on manners, wrapping the food properly, attire in the store, keeping the drink stationstopped as well as cleaned up, and how to legibly get through the orders when they are reading it off of the ticket to ensurethat everything is in fact in the bag when they hand it to you and say that everything is in the bag that you ordered. The staffmust be shorthanded or overworked due to summer hours or not enough help because every time I have gone in they are constantlysitting in the back on their phones complaining about how they're working double schedules and tired of it. And they look at youlike they're surprised that you have an order in even though the ticket has been hanging there and you show up 20 minutes afterthe fact and your food is still not been made and they treat you like you should never have walked into their establishment inthe first place. Due to living in the area this is the place that I go to pick up my food only because I choose Jimmy John's butthe staff could use training and manners, food preparation and communication skills. Read more
I would give them negative stars if possible! It has been an hour since the app showed as ?out for delivery? and still no lunch!... When I called they said that the store was slightly backed up. The app should have told me there would be a delay if that wasthe case! I even tipped way more than 20% but I think they need to pay me for this as this is not a one time thing! Don?t orderunless you place your order when the store opens or you maybe having your lunch for dinner!! Read more
Stopped by today for a sandwich and chips to go. Got back to work to eat and had slightly different sandwich than what I... ordered, not a big deal. I was hungry and didn?t want to fight traffic to go back. 5 minutes later the Jimmy John?s guy walksinto my work with the right sandwich. He had taken notice to my work shirt and knew were to go. That right there is awesomecustomer service! Kudos to this Jimmy John?s location! Read more
45 minutes for delivery for a sliver of meat. There isn't a full piece of meat on the sandwich. The sandwich was hollow and... visible through each end of the bread. We ordered food for the office during a meeting with a window of opportunity to eat. Allof the orders were not labeled, and all were in different variations of what was actually ordered. The order and the customerwasn't fulfilled to satisfaction. Understaffed doesn't mean under fulfill the orders or inaccuratly. Read more
Taylor was engaging and friendly. Service was fast and prompt. Store was clean and well stocked in displays. First time we... ever visited a Jimmy John's...food prices were comparable to other sub/sandwich shops. The wraps and pickles we got weretotally worth it! Would HIGHLY recommend!! Read more
Jimmy John's never disappoints. My order was made correct, fast, and the service was good.