Reviews for Wendy's in Loveland, CO
This location informed me they do not allow alterations to the menu. I tried to order a hamburger keto style due to being... diabetic. Rather than fight the cashier, being made to feel both unwelcome and stupid for even trying. I just left withoutgetting anything. Location was clean though. Read more
Seriously the worst. I am here Friday 09/2 at 6:15 pm. The manager or shift leader has zero business working here. When I pace... my order at counter with the gentleman (who was awesome) took my order, the manager comes over and puts my fries on the counterwhile my burger takes a few more minutes to make. She is screaming and yelling at the other employees for the whole place tohere. This is not ok! Read more
Thieves. I used the app to place an order. I got to the restaurant to pick up my $15 order and apparently they were out of beef.... It happens, I'm not mad about that. I told them to cancel the order. The cashier said that she did and I left. I still have thecharge on my card almost two weeks later. No response to the message I sent to customer service. I'm done with Wendy's and theirgarbage app, and I have this location to thank for that :) Read more
Whoever has been assembling food orders during the evening shift is not paying close enough attention. We came back three times... to get one burger order corrected which had additional toppings which cost us extra money. This happened to us before last monthwhen we went through the drive thru. Ordered a double bacon cheeseburger and no bacon! I live right down the street and from nowon if I order in the lobby or in the drive thru I?m going to unwrap my orders and I?m going to make absolutely sure it?s how Isubmitted my order which has been through the app every single time! The app is proving itself worthy for holding slackersaccountable. Management NEEDS to do the same. Read more
I was trying to order and the menu boards were turned a way to where the glare from the sun made it hard to see and I was trying... to tell the lady and they didn?t even bother to respond and when I said hello they said they?re turned the way they always areand I said no ma?am they are not I cannot see them, very rudely she responded to me instead of just saying let me check them, I?ve never been treated with such disrespect and I?ve worked in the industry before. I would recommend not going to the Wendy?son west Eisenhower very rude drive thru staff tonight Read more
I don?t want to give a chain 5 stars, even if the spicy nuggets are amazing, just because I know their staff is severely... overworked and underpaid and is complacent in animal abuse. The food is good though and I do always come back. The fries used tobe better and I do wish the large cups weren?t so top heavy because I did spill a large coffee in my car. I?d love if it wascheaper too but altogether Wendy?s does slap. Read more
I am sooooooooooooo mad right now! I never come here for my lunch break because the drive thru always looks so long. So today I... had a craving for the New Hot Honey chicken sandwich on their menu, upon arriving the drive thru was packed?.so long it was outto the driveway. I decided to go inside, hoping it may be quicker. I was totally wrong!! They only had 1 cashier working for thedining room and no one was even helping her get the food yet there were 6 people working on drive thru. I waited literallyalmost 20 minutes just to ORDER my food because the poor cashier (Abbe) was taking orders and filling them while the kid workingon the fries had the nerve to criticize how she was filling the orders instead of helping her, he just stood their watching thefries cook. So now after 30 minutes of waiting in the dining room I finally get my food but have no time to eat it, so I rushback to work and tried to sneak the food at my desk since my lunchtime is over and should have already eaten?.I open up my foodto find that this isn?t even what I ordered let alone is it even close enough in price for me to accept this. I included a photobecause this is a rip off?..I paid over $7.00 for a Hot Honey sandwich and basically got a jr bacon chicken sandwich. If thislocation doesn?t do something to make this right, I will never visit here again. And by the way Abbe needs a raise if she isgoing to be doing the work of 3 people Read more
Last couple of years short staffed, slow with order output, or out of menu item. Employees top notch. Food seems to be shrinking... in size. Prices up. Do not blame Wendy's. Food, what little you get, is still great. Locations and cleanliness always great. Read more