Reviews for Burger King in Lubbock, TX
With only 3 workers i can see why my order was messed up staff was cool but they were busy ..Still no excuse burger king but I... don't blame the over worked staff i blame burger king next time if I walk in and see only 3 employees I'm walking out . Read more
Worst BK I have been too. I ordered a number a whopper combo with everything on it. And got a burger bun a single patty with 3... pickles and cheese. And my drink was nothing but carbonated water. It was the worst experience I have ever had with thatlocation. Never again will I go there. I would have gone back and complain..but now I don't trust them making my food. So Irather contaminate your future customers with my experience on such a nasty disgusting place. Read more
We sat at the drive thru speaker for 10 minutes with no response. I pulled up to the window, and three, THREE separate employees... looked towards the window, but not a single one of them came to the window. I also attempted calling the phone number listedonline, and there was no answer. This is not the first time service at this BK has been subpar, but I always like to give itanother try, but it just seems to have gotten worse. Read more
Used app--still took 20 minutes from the time I pulled up until I got my food. Like another I was told to pull around to the... "front" (West? South?). And then when I got home, the customization was wrong on both sandwiches, even though it was correct onthe ticket on the bag. Have not had this problem at other BK's in Lubbock--will be VERY unlikely to return to this one. Read more
Worst experience ever!!! Don't even deserve a one star. Ordered drive thru, staff was not even friendly, my burger was... completely cold, my grandsons meal cold as well. Will definitely not be coming back to this location. Both meals were a wasteof money cause everything went straight to the trash when I got home. Sad thing is, that place is 1 mile from my home so can'tblame it on a long drive. Felt like our meals were a day old, so freaking nasty Read more
Entire bottom bun was burnt! When I called to complain the MANAGER tells me that they don?t check to make sure the food is made... correctly and that she was in the office so she didn?t see it! Poor excuse for management! Could not answer simple questions forme or even make me feel like she was hearing me or planned to correct the problem! Read more
Chicken sandwich tastes good. Chicken was crispy and bread was good as well. I liked their apple juice. Waiting time... approximately 10 minutes. Drive through available. Service good. Price reasonable. Read more
Great customer service by Charlie! Food was served hot and fresh by Evelin. Charlie went out of his way to give a sample of the... ghost pepper burger and it was delicious! Will definitely come back again ???? Read more