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Reviews for Papa Johns Pizza in Lubbock, TX

ABBIE BERNARDO 1 year ago
5

Wesley was the most attentive and generous employee i?ve ever seen at a papa john?s. Really took my experience to a new level.... For sure choosing this papa john?s location over ANY dominos in the county. Wesley I thank you for your service. Read more

Aiden Alex 1 year ago
5

Fantastic pizza, give my compliments to the great customer service and delicious pizza. Sometimes it can be a bit busy, but the... accuracy of the orders is top notch. Read more

Alma Rico 1 year ago
5

Very good pizza l love the bread. I am absolutely recommended this place and absolutely going back again.

Kevin Freeman 1 year ago
1

Placed a delivery order at 4:31 pm. The email said it would be ready in 28 minutes. It was delivered 58 minutes later and was... barely even warm. I asked for the pizza to be well-done, it wasn't even close to well done. I usually love Papa John's, but ifyou're smart you'll avoid this location. Total garbage. Read more

WarShrike 2 years ago
5

Quick and easy, super consistent. Courteous staff as well. A bit "across town" but worth the jaunt down 82nd. My family loves... the stuffed crust. Be sure to use the app so you don't miss out on the specials! Read more

Beverly Clapp 2 years ago
1

My pizza order was completely wrong! Normally I make homemade pizza because let's face it mine is better. But I had spent all... day the last two days at the hospital with my daughter. My granddaughter was hungry and I was tired from everything I donormally plus I had to clean the leaves and tumbleweeds from my front door when I got home. So I broke down and ordered fromPapa John's because for the most part it's good. But tonights pizza was so disappointing that I won't order again from them. Ona meat pizza I got very little meat and had to get pepperoni out of the fridge to put on my granddaughter's slice. Shame on youfor not doing quality control of product going to paying customers. Read more

Kimberly Petruce 2 years ago
1

Contactless delivery is non existent, literally sat my pizza on the ground on my porch but waited at the door for me to sign the... receipt and one of my pizzas had no sauce. Not being over dramatic there was seriously no sauce at all in my pizza. Now Iremember why I stopped ordering from Papa John's Read more

Brandon King 3 years ago
3

Like the pizza but a couple of the last several times we have ordered from this location, our order has been wrong. The most... recent time (before tonight), not only was the order completely wrong, you could tell the box had been dropped and toppings andcheese weren't even on the pizza. We called and they offered to give us our order for free next time. I tried calling to ordertonight and sat on hold for over 8 mins then got hung up on. Called back and after sitting on hold for another 10 mins, I gothung up on again before I could talk to anyone. My wife tried and this time selected to call about a previous order instead ofa new order and got right through. They honored the free order they promised and we even added another pizza to what we orderedfrom last time and they still gave us the entire thing for free. The pizza was great and what we ordered, and wait wasn't long. We really appreciated that. Moral of the story, have your wife call and select option 2 instead of 3 if you call to order Read more