Reviews for Papa Johns Pizza in Lubbock, TX
I love pizza. And I used to be really big on the Hut. But ever since Papa came into my life it?s only been Papa John?s. Don?t... get me wrong if it?s free I?ll eat anybody?s pizza BUT if it?s MY money being spent, PAPA JOHN?S BABY!! And they always seem tohave the nicest hardworking coolest staff!! Read more
My favorite part of the pizza is the crust but this one I got from you guys was H-A-R-D! My dog seemed to like it ????. The rest... of it was ok. The delivery person was very nice and cordial. He gets 5 stars ???? and applause????!! Read more
GREAT customer service! Victoria help me out tonight! I ordered at the wrong location and she was kind enough to deliver to me... across town food was great and the new delivery driver Zya did a great job, she was very friendly! I would definitely recommendPapa John?s on 9th ST! Thank you Victoria and Zya! Read more
Absolutely love the food and that?s the only reason I will still order it. Besides that, they have horrible customer service,... but my biggest problem with them is their delivery service. They do not let customers know that they are making other deliveriesbefore yours, so your time will constantly say 5 minutes for at least 20-30 minutes before actually arriving. The driversdisappear off the map frequently too and I personally believe that they?re doing other activities besides delivering pizzas.When I tried to contact the store about it, the very snappy lady on the phone tried to tell me that they?re making multipledeliveries. If that actually is the case, they should put in some effort to fix their estimated delivery times on their websiteto reflect the ACCURATE time you?ll be receiving your food:) Read more
Ordered a med pizza and wings and this is the 2nd time the pizza has been delivered cold and not even cut. Delivery driver was... not even close to our side of town. We r on 4th st and driver was on the loop Read more
I really hate leaving negative reviews but this just wasn?t good in my opinion. I ordered the NY style pizza - I think they just... gave me a XL regular pepperoni pizza (the is no difference) Garlic butter was busted when the pizza got here. Pizza was not cutat all so I had to cut it when it got here. The pizza was also cold (to be fair it was pretty cold outside) honestly, I willprobably just order the Brooklynn style pizza from dominos going forward it gives me more of the desired crust. I feel bad forleaving this review because I called the store and all of the workers were very kind and even gave me a free pizza on my nextorder supposedly - however I won?t be ordering NY style again - I?ve been a ?papa johns? is the best pizza guy for 15 years -not the case anymore. Read more
Ordered New York style pizza with hamburger. Amazing. Also it comes with garlic sauce which goes great on pizza.
Quick and responsive, service done with a smile. Hot food, not Michelin star, but for the price point very good. I've ordered... several times, both carry out and delivery, and I've found nothing to complain about. Staff is always very friendly andreceptive to questions. Food is always hot, not dripping with grease, and exactly like the pictures. Read more