Reviews for Potbelly in Lubbock, TX
Came here after a nice walk with our dog. The food was good and they even came out with a water bowl for our dog. 10/10... recommend Read more
The one star is for the sugar cookie. Absolutely delicious. Now the soup I got was thick like oatmeal. Brock+chdr. And the blt I... got the bacon was BURNT! Great cookie ???????? was the best thing I got. Read more
First time actually going here and it was for someone else. Placed the order over the phone and the women I spoke to did not... seem to care all for my order. Didn?t ask me my name, didn?t make sure she had it right, or tell me when it would be ready. Iget there and just immediately felt unwelcomed. Employees were unhygienic and apathetic, did not seem like they wanted to bethere. I told the young man at the register that I had a pick up and he asked for my name and I told him that they didn?t ask mefor mine. So they find my order and I have no reassurance if its actually order if they have no idea who i am, which isgreat. Finally, i pay and the young man at the register does not ring me up for the other sandwich and chips i ordered over thephone. Shame. Didn't actually have to try the food to know i wont be coming back. Read more
Loved my sandwich and soup i finished everything 100/10 would come again this is the best place to come to if you are hungry i... love this place will keep coming back when i have time My recommendation is A Wreck with lettuce pickles and tomatoes LPT forshort Read more
First time here me and my husband great sandwiches. I got the original turkey and ham Swiss sandwich
3-4 years ago this place was the place to be. They were fast, efficient, and delicious. The past 2 years though their old main... guy who o assume was the manager left, and it all changed. We?ve never had a good experience since, and we used to come almostevery day. Every day turned into once a month which turned into never at all. Every time we came we ran into a consistentproblem of the food was made poorly, with the wrong ingredients, missing ingredients, undercooked dough, etc. They became veryslow, poor quality, poor consistency, and unorganized. The previous guy was always happy and nice, this new team doesn?t reallyseem to care about the quality of their service at all. Anyways, after about a full year not coming I decided to give it anothershot. I wish I didn?t. What a waste of $12. My sandwich was disgusting, made with entirely the wrong ingredients, and once againmissing other ingredients. I?m not sure what happened to this place, but unfortunately I have decided that I will not bereturning. After 2 years and over 2 dozen (not exaggerated) consistently poor experiences, I?ve decided that I have had enough.I do hope things change for the better though, and I do wish you the best of luck because it is really nice for a collegestudent to have the option to get a properly made potbelly. Back in the day, I used to walk from middle of campus to thislocation almost daily and get 2 sandwiches. It saddens me to see what it?s become Read more
They served me a meatball sub with no meatballs and did not apologize, replace, or refund the item. Absolutely ridiculous!
Tried Potbelly?s for the first time today and I?m so disappointed!! Paid almost $60 for two of the blandest sandwiches I?ve ever... wasted money on. Ordered mine with light onion and extra tomatoes and they confused those two, gave me a ridiculous amount ofonion and three of the thinnest slices of tomato for a large sub. Mine was a chicken club with double the meat and bacon and itdoesn?t matter how much you put on it when there?s no flavoring to any of the meats. Ordered an Italian sub for my husband andwhile his wasn?t quite as bland as mine, it still lacked flavoring. Firehouse Subs is 1000% better. Please don?t waste yourmoney here. Read more