Reviews for Sonic Drive-In in Lubbock, TX
Not the healthiest, but great for grabbing a quick drink when you're on the go. Always had good, friendly service.
This location is going down to the dumps. The customer service is ok, but ordering food is akin to talking to nit wits. When... you order a specific item, such as a hot dog, you never get condiments. You're never asked if you want any. Take your money toanother Sonic, this one sucks!!! Read more
The service was on point. It didn't take long to get our food and everything was correct. The server was very polite and... friendly. Very satisfied with the out come of our visit on this day. Read more
This sonic has slowly been going downhill. The food is still very good but way to many machines are not working. The app does... not work at any sonic. You sonic need to invest in updates on you stores or close some to make better ones. FIX THE APP. Read more
Called multiple times to address our issue instead however no one answered. We ordered one drink with our meal, a meduim... coke. My husband is extremely allergic to cherries, Therefore we do not ask for any cherries OR extra cherries. After my husbandgot to almost the bottom we noticed that there was not only 2 or even 4 cherries but 7!! I know accidents happen but an accidentthat "simple" can cost someone to end up in the hospital or even their lives! 7 cherries? Really. Read more
My friend and I had 2 different orders. My friend ordered a small mozzarella stick and got 2 sticks NOT 4, I ordered a sweet tea... and I got an unsweet tea. I press the button 4 times to speak to a car hop but they just ignored us and then I called the sonicand he answered and he brought my friend a new mozzarella stick and they still gave me the wrong tea and had attitude! Read more
We got served fast & the person taking our order was Super Friendly! We had Blue Coconut Slushes, & a Mango slush. The Blue... Coconut Slushes we're Great thirstquenchers & the Mango one was ok, but a little Sweet tasting for a sugar free. But, all & all,it was good! Thank you Sonic! Read more
I hate to have to do this. Order take her not paying attention and too busy giggling and playing around with coworkers to... understand what I had said to her. I asked for a manager the manager that came out seemed like she could care less. When I toldher what the problem was all she said was but did she get it?. It wasn't the point whether or not she understood it when Ispelled out the name for her it was that she was too busy playing to do her job properly. To top off the visit they got theorder wrong. This Sonic has been going downhill for a very long time and it doesn't look like it's going to change. Read more