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Reviews for Taco Bell in Lubbock, TX

Kelsey Leach 1 year ago
5

Above and beyond. These guys are always great but on our last visit, we started driving off and one of the employees caught us... in the parking lot when we about to turn onto University and gave us our hot sauce. Little things like this make us come to thisTaco Bell before we go to others. And we don?t even live by this Taco Bell anymore. Thank you for being kind. Read more

Gloria Robertson 1 year ago
5

I'm not sure of his name but he was working at 650 pm on 11/10/22 at the window and was super sweet from taking my order to... dealing with my unorganized self who didn't even have my cash ready. Even told me to have a wonderful night. 10/10 bestexperience I've had in a while at a fast food restaurant. Hope you have a great night too my guy :) Read more

Timothy DeWitt 1 year ago
3

The prices have definitely increased since I was a kid working at a taco bell and they have almost gotten rid of all my fav's... such as double decker taco, meximelt, chili cheese burrito, and Mexican pizza. What are you thinking Taco Bell!!!, but theystill do have a few items on the craving value meal and Nacho BellGrande meal. When they get rid of the nacho meal, that will bethe last time I eat at Taco Bell. Read more

Su Miller 1 year ago
5

Just did drove thru. Breakfast taco wrap is a giant hit!!!! Steak is so good, but sausage and bacon are good too.

leslie a hill 1 year ago
5

Had not been in Taco bell in a year +First the soundtrack in store was the best featured 70s acoustic +bands +The service was... great . Only a few dine- ins sitting early pm . +Food was decent with the $5 plate . -Nacho queso a little hotter than Irecalled Read more

Patricia Diaz 1 year ago
3

Food was good, but they wouldn't help anyone on the kiosk & they didn't want to take their orders they just told them to use the... drive thru. Read more

Deanna Racca 1 year ago
3

Not happy that places are going to self serve check out. I do not want to walk into a fast food place (or any retail place for... that matter) and have to check myself out on a kiosk or checkout. Cashiers are supposed to be employed for a reason. If theywere super busy I would understand directing some people to the kiosk but at this point in time they were not busy. Read more

Kasandra Boggs 2 years ago
1

If I could give zero, I would regarding management. As for the two men that helped us, you did the best you could so thank you.... In regards to the menu, the classic combo was showing available when we ordered multiple meals in addition to other items. Whenwe got to the window to pay, they gave us the total of $10 more than what it should have been. Before paying, I asked to checkthe order only to find out they no longer offer what we order and other higher priced combos were put in verses what it shouldhave been. The guy went to ask a manager for her to come back and say she had been there all day and this had not beenquestioned. I asked if she wanted me to go back through and take a picture to show her it was still on their menu and she saidno. I explained to her if I would have known, I would have ordered something different for the same price they were charging me.She said ok and asked if I wanted the order or not, so I told her to cancel it and left. If your menu changes, make sure yourmenu board is correct. It's not that I couldn't pay for the difference, it's the principal of the matter, don't false advertiseand lie to your customers. They pay their money to keep your business running so treat them right. Definitely off of our list ofplaces to eat from now on. Sadly this is coming from a customer that has previously given you perfect ratings in the past. Read more