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Reviews for McDonald's in Madisonville, KY

David Fletcher 1 year ago
1

Normally, I wouldn't leave a bad review for waiting a bit on my food. As a former McDonalds employee, I know that things happen,... and sometimes you have to wait. But this has happened 3 days in a row. I came to the drive thru on my lunch break, and waited(after paying) for 10 minutes. I was told at the pickup window that I would be waiting 90 seconds for the bacon to finish for mysandwich and waited 8 minutes total after that point. I only get 30 minutes for lunch and I barely had time to eat and return towork. There were plenty of workers and the line was not long. I will not be returning to this location, and I will be stronglyrecommending others to do the same. Read more

William Loney 1 year ago
1

After a very long wait get down the road for no syrup for the pancakes Damnit y?all what good are they without the syrup Trash... they went along with half of what I get there Read more

Heather Stavena 1 year ago
1

I went to this McDonald's in the drive through and they didn't have what I ordered so I just told them to give me a refund,... forget the item and the girl in the drive through handing out the food, kept saying bye have a good day over and over likewanting me to leave. I asked for a manager and got my refund but who does that to a customer like I wasn't even speaking. Read more

Jakilyn Brady 1 year ago
3

Can be slow but so far atleast they get my order correct compared to the other McD. I like how nice it is. Its fast. Normal... service so far. Go on breaks sometimes. Good food. Read more

Kelly Colwell 1 year ago
1

Well, after 10 minutes of standing at the counter, I had to ask someone to come take my order, rather than just "hey, sorry," I... got to hear how it wasn't her job to do that, and how she was supposed to be putting orders together, and the manager wassupposed to be taking orders, but she had disappeared, so, she supposed she could take my order. The food was cold. Can'trecommend. Read more

Andrew Batschelet 1 year ago
5

We used to go to the other McDonald's location in town, but continue to get bad service and the wrong order every time so we... started driving across town to this location instead. Haven't had an order incorrect yet and we've been a few times now. (Familyof 4) Have had hot and fresh food too each time. Read more

Dixie Wooley 1 year ago
1

Pulled up to an empty drive thru, gave my mobile app code, & pulled to next window. Grabbed my receipt and pulled to pick up... window. Was asked to pull forward, which I thought wasn't necessary, but did it anyway. (I only ordered an ice coffee) I satthere 11min and watched 5 customers get food & pull off before I ever got that coffee. To me this is completely unacceptable!! Read more

Megan Posey 5 years ago
3

It is a place for fast, inexpensive food. Service varies as the employees change often. You will most likely have the wrong... order from time to time, or encounter a rude employee. There is a play place for smaller kids, in another room from the mainrestaurant. The place is in need of a major renovation, always seems to be sticky. Drive thru is pretty good, you don't have towait too long. Read more