Reviews for Pizza Hut in Manassas, VA
Wow this place has really gone down hill... placed a order online the app said my order was ready went up to the drive through... and paid for my food then the lady walked away and didn't come back for 10 mins finally handed me my card back 10 mins laterthen dissappears for another 10 mins and some guy rudely asked me what I was there for and started yelling saying he didn't haveany order in the system for me and eventually talked to someone in the back and said oh they're still cooking it... literallywaited for 35 mins for this when the app told me the order was ready. Absolutely pathetic and ridiculous service this place hasthese days. Wasn't this bad when I went 6 months ago. After being told that I would have to wait another 15 mins on top of the35 mins i wasted sitting in the drive through because the cook had to "remake" my pizza I ended up having to ask for a refundand would you believe that took another 15 mins? Crazy Read more
Barely put any sauce on my pizza there were hardly any pieces of chicken it was just all banana peppers and cheese. Took over an... hour to get on a Monday night. Not sure if I'll be ordering from them again. Read more
Worst experience ever I ordered my pizza at 7 and it?s 11 and the I called at 9 and they said they had no drivers but the pizza... will be there shortly but it never came and then i called again at 10:30 and they said it will be there in 15 but it never cameso i called again and they said they don?t have the pizza even tho I ordered it and they kept saying they do have it and it wascoming, the employer said that they had a lot of drivers so it just doesn?t make sense. When I called to asked them theemployees didn?t know anything and they called the manger and she didn't know anything either and hung up on me no explanation.Over all worse place to order Read more
This location constantly ?loses? orders placed. The third time this happened, I had placed it online. The status said it was... ready for pick up, so I go to the drive through, and the order is not found. They tell me the machine there is broken, that Ihave to park and go inside to place a new order. I do that, only to be left waiting at the cash register for several minutes.Nobody acknowledged me or offered to take my order. Having kids to feed at the moment I had to leave and find a differentoption. I don?t plan to go here again and I don?t recommend it either. The service is constantly horrible. Read more
This place does a really good job. Their pizzas always come out exactly as I expect: hot, tasty, and delicious. But they... employees there area also super friendly. Whenever I go to the drive thru everyone in the store always smiles and waves at me. Ihaven't tried delivery, but I might. I live a little ways away from the store though. Anyway, I love these guys. Try them out! Read more
Was excited to try the new spicy lovers pizza and I don?t normally eat pizza from Pizza Hut just because it can cost more than... other franchises but I figured I?d try it out. Unfortunately the location I ordered from let me down (pictures for reference). Idon?t think I will be ordering from this location again and not based just off the presentation of the pizza but even the tastewas sub par at best. 2 stars is a generous amount for the experience I personally had. Read more
If you are going here it's not your first time. The pizza is good but it's your typical greasy Pizza Hut pizza. The dine in... experience is definitely underrated. Read more
Hadn't been here in years! So, we tried the new melts. We were very disappointed! We grabbed them quickly on Halloween night,... and didn't check them until we were ready to eat while kids handed out candy. They looked nothing like the advertised product!!Cheese was not melted, and bread quite brown. Server at the register was courteous. Read more